Find hotels in Milan, MI from ฿1,775

"Genuinely Not clean and my room was not cleaned and beds were not made "

"The breakfast menu was great. I did not use the bar. The hot tub was permanently closed, the pool was okay but not great water movement making it a bit dingy. The first room we booked the toilet was not attached to the floor, they put us in a different room that had a “hot tub” in the room yet it did not work. We had to go get towels and bath products daily as they didn’t bring them or clean our room. The original room was a 2 bedroom suite (no door on room) the second room was just a sleep pull out couch with a thin dirty mattress. The pictures online make the hotel look great, it is definitely old and needs updated. "

"The property is very nice and clean. The bed was very comfortable and the bathroom was really clean. Breakfast was a tragedy for me. Everything from convenience foods and preservatives"

"This hotel markets a unique boutique experience, but the stay did not live up to the price. Despite arriving after check-in time, the room was not ready and an alternative room type was provided without acknowledgment or adjustment. The room itself had an unpleasant odor and felt poorly designed, especially the bathroom setup (mildew on the bottle for body wash and no fan in the bathroom to get rid of moisture) Temperature control was a major issue, with the room remaining uncomfortably warm and no functional air conditioning overnight. I was told to turn it off and open the window to cool it down. Staff response to the issue was minimal and did not reflect the level of service expected at this price point. I asked to be moved but was told they were at capacity and was offered nothing in return for my displeasure with this outcome. Overall, the experience was underwhelming and disappointing given the cost and branding. I had friends that were so interested in doing a weekend here but I’m embarrassed to say I stayed there and would have even recommend it."

"The room was very clean and in good shape. The breakfast is iffy. This is our second time here and this time they gave us a room right next to the pool where kids were screaming until 10:00 every night. I wouldn’t stay again if I had to have a room next to the pool. "

"Accommodations were clean and I was greeted with a goodie bag of snacks and water!"

"The pool area is lovely with food and drinks available right there. The hot tub and sauna were heated appropriately and all facilities were well cared for. Our room was wonderful with a big comfy bed!"

"Outside in the back of the property, a group of cars were having a tail gate party and were smoking weed. When we came into the lobby to check in, the entire lobby smelled liked heavy weed. Thankfully our room was nice and clean. "

"The breakfast ends at 9am on the weekend which is insane breakfast should be 10am on weekend no one wants to wake up early on a weekend. "