4/10 Poor
Zhenwei
4 Jul 2025
Disliked: Amenities, property conditions & facilities
I initially expected this to be a regular hotel, but upon arrival, I realized it’s more like an Airbnb. The listing mentions there's no front desk—which I was okay with—as long as everything worked smoothly. Unfortunately, that wasn’t the case.
I had several issues during my stay and reached out multiple times via email to support with no response. The support phone number didn’t work either. Basically, you're on your own. If something goes wrong, don’t expect any help.
The location is great, very close to the city center. But the room had several problems:
The TV didn’t work at all
Only one set of bath towels was provided, even though I stayed for two nights during extremely hot weather
The shampoo packaging was impossible to open without using your teeth
Worst of all, the door lock handle was loose, and I was genuinely worried I might get stuck inside with no one to help
This place might work if everything goes perfectly—but if not, you're completely on your own.
Zhenwei
Stayed 2 nights in Jun 2025