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The Palms Hotel & Spa

4.0 star property
Travelers find beachside relaxation with manicures and poolside retreats under shaded umbrellas at this tropical oasis where every moment feels special

Choose dates to view prices

The Palms Hotel & Spa offers beachfront setting and boutique intimacy. Guests enjoy Swedish massages, yoga, and poolside relaxation with bar service. Features include Essensia Restaurant, outdoor entertainment, and a business center for practical needs.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Gym
The current price is ฿9,413
฿12,242 total
includes taxes & fees
20 Jan - 21 Jan

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Superior Room, 1 King Bed with Sofa bed, Ocean View

Superior Room, 1 King Bed with Sofa bed, Ocean View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed with Ocean View

1 King Bed with Ocean View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Bed with Ocean View

9.0 out of 10
Wonderful
(51 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(41 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard 1 King Bed

Standard 1 King Bed | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard 1 King Bed

8.8 out of 10
Excellent
(72 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with City View

1 King Bed with City View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

1 King Bed with City View

8.8 out of 10
Excellent
(25 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for City Room, 2 Double Beds, City View

City Room, 2 Double Beds, City View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

City Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(48 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Ocean View

Suite, 1 Bedroom, Balcony, Ocean View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View

Highlights

Balcony
Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Ceiling fan
Premium bedding
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Partial Ocean View

Room, 1 King Bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Double Beds, Partial Ocean View

8.6 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Ocean View | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Ceiling fan
Premium bedding
Designer toiletries
Rainfall showerhead
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible, Balcony

Junior Suite, 1 King Bed, Mobility Accessible, Balcony | Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, Mobility Accessible, Balcony

Highlights

Balcony
Air conditioning
Smart TV
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Ceiling fan
Premium bedding
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Located in South Beach, a neighbourhood in Miami Beach, The Palms Hotel & Spa is near the airport and on the beach. Phillip and Patricia Frost Museum of Science and James L. Knight Center are cultural highlights, and travellers looking to shop may want to visit Lincoln Road Mall and Española Way. Looking to enjoy an event or a match while in town? See what's going on at Miami Beach Convention Center. Looking to get your feet wet? Jet skiing, kayaking and scuba diving adventures can be found near the property.
Visit our Miami Beach travel guideOpens in a new window
Map
3025 Collins Ave, Miami Beach, FL, 33140

What's nearby

  • Miami Beach Beaches - 1 min walk - 0.0 km
  • Miami Beach Boardwalk - 6 min walk - 0.6 km
  • Collins Avenue Shopping Area - 15 min walk - 1.3 km
  • Fontainebleau - 17 min walk - 1.5 km
  • Miami Beach Convention Center - 18 min walk - 1.6 km

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 17 min drive

Restaurants

  • ‪Campo - ‬4 min walk
  • ‪Motek - ‬2 min walk
  • ‪The Broken Shaker - ‬5 min walk
  • ‪Hotel Trouvail Miami Beach - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

The Palms Hotel & Spa

Boutique hotel near Miami Beach Convention Center
Located close to Lincoln Road Mall and Española Way, The Palms Hotel & Spa provides a poolside bar, a terrace and a garden. With a beachfront location, beach cabanas and sunloungers, this hotel is the perfect place to soak up some sun. Indulge in a deep-tissue massage, a body scrub and a body wrap at the on-site spa. The on-site restaurant, Essensia Restaurant, offers breakfast, brunch, lunch and dinner. Yoga classes are offered at the gym; the property also has a hair salon, dry cleaning/laundry services and an outdoor entertainment area. In addition to a bar and a business centre, guests can connect to in-room WiFi (surcharge), with a speed of 50+ Mbps.
Other perks at this hotel include:
  • An outdoor pool, along with pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • Express check-out, concierge services and wedding services
  • Multilingual staff, smoke-free property and a porter/bellboy
  • Guest reviews speak highly of the dining options, beach locale and pool
Room features
All 247 rooms have comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and bathrobes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Rainfall showers, designer toiletries and hairdryers
  • 65-inch Smart TVs with Netflix, Hulu and streaming services
  • Wardrobes/cupboards, premium channels and ceiling fans

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 39 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Essensia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1941
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 48.01 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately USD 39 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 50 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Parcels are held up to 7 days prior to arrival. A daily storage fee applies. The hotel cannot be held responsible for lost or damaged goods.
Property Registration Number HOT2323650

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

Frequently asked questions

Does The Palms Hotel & Spa have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at The Palms Hotel & Spa?

As of 15 Jan 2026, prices found for a 1-night stay for 2 adults at The Palms Hotel & Spa on 20 Jan 2026 start from ฿9,413.12, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palms Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Palms Hotel & Spa?

Valet parking is available for USD 50 per day.

What time is check-in at The Palms Hotel & Spa?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Palms Hotel & Spa?

Checkout is at 11 AM.

Where is The Palms Hotel & Spa located?

Located in South Beach, this beachfront hotel is on the boardwalk and within 2 mi (3 km) of Miami Beach Convention Center, Española Way and Lummus Park Beach. Lincoln Road Mall and Art Deco Welcome Center are also within 3 mi (5 km).

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Reviews

The Palms Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

6.0

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 1266 out of 1767 reviews
Rating 8 - Good. 303 out of 1767 reviews
Rating 6 - Okay. 79 out of 1767 reviews
Rating 4 - Poor. 54 out of 1767 reviews
Rating 2 - Terrible. 65 out of 1767 reviews

Reviews

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Nice rooms with courteous staff. Food was very good and the pool and beach were excellent.
Stayed 3 nights in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super courteous and attentive, spa was great. Really enjoyed our stay and will definitely come back!
Stayed 5 nights in Dec 2025

10/10 Excellent

Tanja

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, gorgeous hotel design, amazing service and incredible beach and pool at very close proximity
Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
beautiful boutique hotel friendly front desk access to beach is a plus
Stayed 2 nights in Dec 2025

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Great location and welcoming staff! We truly enjoyed our stay
Stayed 7 nights in Dec 2025

10/10 Excellent

Marie

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel on the beach, great service, friendly and attentive.
Stayed 3 nights in Dec 2025

10/10 Excellent

Hamilton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, calm, stylish property with great food and drinks.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
great location, kind staff, nice restaurant on site, excellent stay overall
Stayed 3 nights in Nov 2025

10/10 Excellent

Elsy

Liked: Cleanliness, staff & service, property conditions & facilities
All facilities were nice, direct access to the beach and very confortable. Breakfast options were great for us and the kids.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great service! From arrival until the departure. Food at the restaurant is amazing! Will definitely be back
Stayed 1 night in Jan 2026

10/10 Excellent

Janine

Liked: Cleanliness, property conditions & facilities
Great hotel. Great location for a family of 10 including grandparents. Very accessible to beach and the main strip. Access to the boardwalk was perfect for morning walks and access to the restaurants and stores. Hotel size was perfect. Not too big and clean.
Stayed 4 nights in Dec 2025

8/10 Good

Gerald

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful. There is valet parking and a fifty dollar a night fee and a resort fee as well. The staff was so friendly and went above and beyond. The beach was awesome with loungers and umbrellas. The pool is amazing too. There is a walkway that runs along the beach that goes for miles. Many walkable restaurants nearby. A beautiful resort made for relaxation!
Stayed 3 nights in Jan 2026

10/10 Excellent

Sharleen

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally helpful and courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Yaroslavna

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Very cozy, clean, and beautifully decorated. Excellent location with access to the beach with lounge chairs and umbrellas. Will definitely be back.
Stayed 1 night in Nov 2025

8/10 Good

Jingyu

Ocean view is awesome. Staff is nice
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities
Lovely hotel. Good service. Nice amenities.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gil

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff. Rooms clean and comfortable. Would definitely repeat.
Stayed 3 nights in Dec 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Great view, nice hotel, beach - pool - awesome
Stayed 2 nights in Nov 2025

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous and helpful. We are very pleassd with the accomodations, the room was excellent and dining room service much better than we've seen elsewhere.
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Liked: Cleanliness
Great pool and very nice staff always going out if their way to help and check on you, bringing anything you need.
Stayed 3 nights in Nov 2025

10/10 Excellent

Wright, Sheneka

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was excellent, the amenities and direct access to the beach was wonderful, the staff was pleasant. Definitely enjoyed my experience.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
The staff on property was incredibly friendly amd attentive . The property was clean and the location is terrific
Stayed 2 nights in Oct 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant and helpful staff, clean room
Stayed 4 nights in Nov 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Service is a 10 out of 10. The facilities are clean and well kept, gym is great. Beach is amazing. Pool is fine but we didn’t use it that much, very accommodating to early check-in and late checkout. Food had a lot of options and was very good from the restaurant to the pool or Beachside restaurant. I would recommend this to anyone who wants a quick getaway.
Stayed 5 nights in Dec 2025

10/10 Excellent

Latoya

Liked: Cleanliness, amenities, property conditions & facilities
The Palms Hotel & Spa is truly TOP NOTCH!! We enjoyed everything about the hotel from the cleanliness, to the amazing staff, to the pool bar and food, I mean it was everything we could have wanted and then some!!! Came to celebrate my husband's birthday and he was overly impressed!!! Many kudos to the management and staff of this lovely hotel!!
Stayed 3 nights in Dec 2025