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Reviews of Novotel Miami Brickell

4 out of 5
Novotel Miami Brickell
1500 SW 1st Avenue, Miami, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1002 reviews" "
Rating 8 - Good. 234 out of 1002 reviews" "
Rating 6 - Okay. 106 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy property in downtown Miami to be avoided if you are a light sleeper. FYI there is a commuter train track that is extremely noisy day and night and this track surrounds the entire hotel. Not visible in any of the online photos.
Stayed 1 night in Apr 2024

4/10 Poor

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities
This entire property is surrounded by a Rapid Inner City Railway Track and is super noisy day and night. It's a total killer for any peace and quiet.
Stayed 4 nights in Apr 2024
Response from Waseem on 28 Apr 2024
Hello Barry,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

Deneisha

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my stay! I was actually on the trip solo and the staff took care of me the front desk Ana was amazing! The housekeeper was amazing I couldn’t have asked for a better stay ! Novotel will be my choice of stay when I visit Miami
Stayed 3 nights in Apr 2024
Response from Waseem on 27 Apr 2024
Hello Deneisha,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Jacek, Gdansk

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel in this area
Stayed 4 nights in Apr 2024
Response from Waseem on 27 Apr 2024
Hello Jacek,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Waseem on 28 Apr 2024
Hello Timothy,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All mentioned above was very good except breakfast
Stayed 3 nights in Apr 2024
Response from Waseem on 27 Apr 2024
Hello Igor,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Dominick

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Cyrus on 26 Apr 2024
Hello Dominick, Thank you for your amazing feedback.We look forward to your prompt return.

4/10 Poor

T

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Cyrus on 25 Apr 2024
Hello T, We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

Tiffany

Beautiful
Stayed 1 night in Apr 2024
Response from Waseem on 24 Apr 2024
Hello Tiffany,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cyrus on 25 Apr 2024
Hello Jennifer, Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyrus on 25 Apr 2024
Hello Chuck, Thank you for your amazing feedback.We look forward to your prompt return.

8/10 Good

Francisco

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, well mantained, good location
Stayed 2 nights in Apr 2024
Response from Waseem on 17 Apr 2024
Hello Francisco,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Bianca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Close enough to where you could walk to the center of brickell and enjoy the restaurants and nightclubs but far enough to where you didn’t hear any loud music. Very nice hotel.
Stayed 1 night in Apr 2024
Response from Waseem on 16 Apr 2024
Hello Bianca,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

geraldine

Liked: Property conditions & facilities
Great stay
Stayed 4 nights in Apr 2024
Response from Waseem on 14 Apr 2024
Hello geraldine,Thank you for your amazing feedback. We look forward to your prompt return.

6/10 Okay

Rodma

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Waseem on 14 Apr 2024
Hello Rodma,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, rooms and roof top pool. Good breakfast options, clean and modern.
Stayed 2 nights in Apr 2024
Response from Cyrus on 10 Apr 2024
Hello Joanna, Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service; clean and modern room. Wonderful location.
Stayed 1 night in Apr 2024
Response from Cyrus on 10 Apr 2024
Hello Patrick, Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

Danni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, booked a suite and room was very large with a lounging area and sofa. Allowed us to check in early as the room was ready. Such a comfortable bed!! Would stay again
Stayed 3 nights in Apr 2024
Response from Cyrus on 10 Apr 2024
Hello Danni, Thank you for your amazing feedback.We look forward to your prompt return.

6/10 Okay

Giannali

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Cyrus on 10 Apr 2024
Hello Giannali, We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

8/10 Good

Kelvyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Waseem on 8 Apr 2024
Hello Kelvyn,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Deanna, Dingmans Ferry

Stayed 2 nights in Apr 2024
Response from Waseem on 5 Apr 2024
Hello Deanna,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

JULIO, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Waseem on 5 Apr 2024
Hello JULIO,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

Konstantinos, Richmond Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Great value and location.
Stayed 5 nights in Mar 2024
Response from Waseem on 1 Apr 2024
Hello Konstantinos,Thank you for your amazing feedback. We look forward to your prompt return.

2/10 Terrible

Anshuman

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Waseem on 1 Apr 2024
Hello Anshuman,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

LUIS

Liked: Amenities
Awesome place to stay
Stayed 3 nights in Mar 2024
Response from Waseem on 30 Mar 2024
Hello LUIS,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Armin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Waseem on 28 Mar 2024
Hello Armin,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed time spent there and will definitely stay again
Stayed 3 nights in Mar 2024
Response from Waseem on 25 Mar 2024
Hello Anthony,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 3 nights in Mar 2024
Response from Waseem on 15 Mar 2024
Hello Luis,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Michael J.

Stayed 2 nights in Dec 2023
Response from Waseem on 12 Mar 2024
Hello Michael J.,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly
Stayed 1 night in Mar 2024
Response from Waseem on 7 Mar 2024
Hello Jordan,Thank you for your amazing feedback. We look forward to your prompt return.

4/10 Poor

Roshni

Travelled with group
Disliked: Staff & service
Area
Stayed 3 nights in Feb 2024
Response from Cyrus on 28 Feb 2024
Hello Roshini, We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

Cynthia Real

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool
Stayed 2 nights in Feb 2024
Response from Waseem on 26 Feb 2024
Hello Cynthia, Real,Thank you for your amazing feedback. We look forward to your prompt return.

4/10 Poor

david

Nice location. But even though check out was 12, room was being cleaned before that and charging phone removed from room into lost property!
Stayed 1 night in Feb 2024
Response from Waseem on 24 Feb 2024
Hello david,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

TANYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. But they need improvement on the lighting in the bathroom.
Stayed 1 night in Feb 2024
Response from Waseem on 22 Feb 2024
Hello TANYA,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Walna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My stay there was wonderful very respectful staff, clean and secure you couldn’t go anywhere besides your floor without access.
Stayed 2 nights in Feb 2024
Response from Waseem on 19 Feb 2024
Hello Walna,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

Osama, Clearwater

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Waseem on 22 Feb 2024
Hello Osama,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Maria

Stayed 1 night in Feb 2024
Response from Cyrus on 20 Mar 2024
Hello Maria, Thank you for your amazing feedback.We look forward to your prompt return.

6/10 Okay

Aaron

Liked: Cleanliness
Disliked: Staff & service
Was close to Publix and other businesses.
Stayed 1 night in Feb 2024
Response from Waseem on 16 Feb 2024
Hello Aaron,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

2/10 Terrible

Jasmine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No air conditioning called to front desk and they said they’d send someone up, never did. Woke up to a note from management under the door that there was no hot water with no estimated time of it being fixed.
Stayed 1 night in Feb 2024
Response from Waseem on 7 Feb 2024
Hello Jasmine,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Waseem on 2 Feb 2024
Hello Angela,Thank you for your amazing feedback. We look forward to your prompt return.

8/10 Good

Ronald

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Waseem on 1 Feb 2024
Hello Ronald,We wish we could hear more feedback about your stay.Thank you for your time.We remain at your service.

8/10 Good

Meena

The rooms were comfortable, the floors needed bettter vacuuming in the room as well as the hallways. Maybe best to get your own toiletries. It is a quiet area with construction in front of the hotel. There are hardly any dining options within a 10-15 minute walk. Overall it was fine. We
Stayed 4 nights in Jan 2024
Response from Waseem on 1 Feb 2024
Hello Meena,We are very sorry to hear about your concerns.Rest assured; this will be addressed internally.

10/10 Excellent

dalia, bridgeport

Stayed 1 night in Jan 2024
Response from Cyrus on 20 Mar 2024
Hello Dalia, Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

richard

Stayed 1 night in Jan 2024
Response from Cyrus on 20 Mar 2024
Hello Richard, Thank you for your amazing feedback.We look forward to your prompt return.

10/10 Excellent

Ella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were able to check in before 3pm. Very thankful. We sailed with Virgin Voyages and we had to disembark by 10:30 am.
Stayed 1 night in Jan 2024
Response from Waseem on 25 Jan 2024
Hello Ella,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Loraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Waseem on 23 Jan 2024
Hello Loraine,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Tino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Waseem on 23 Jan 2024
Hello Tino,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Jt

Stayed 1 night in Jan 2024
Response from Waseem on 22 Jan 2024
Hello Jt,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Waseem on 22 Jan 2024
Hello,Thank you for your amazing feedback. We look forward to your prompt return.

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024
Response from Waseem on 22 Jan 2024
Hello Kimberly,Thank you for your amazing feedback. We look forward to your prompt return.