6/10 พอใช้
Nancy
เดินทางกับครอบครัว
25 ก.พ. 2026
The early morning staff were very helpful with storing our luggage. I just didn't like the fact that it was 2:00 p.m. and check-in was at 3pm, but they still wanted to charge me a $30 early check-in fee. I understand that is company policy, but that's kind of ridiculous. We just went exploring and then came back later to check in. The room itself was fine, until we noticed ants all along the basrboards and in the bathroom. I called down to the desk at 7pm to report the situation. I asked if they could please switch my room, but they said they were sold out.. They said they were going to send maintenance up, but an hour and a half later still nobody had come up. I had to go downstairs to the desk and ask for somebody to come up to do something. I had a very early morning flight and needed to go to bed. The maintenance guy did come up within 5 minutes, but then my room smelled like bug spray all night. We took the 4:30 a.m. shuttle to the airport. The driver was very helpful and friendly. Everything would have been fine if they handled the ant situation in a better way.
Nancy
เข้าพัก 1 คืน, กุมภาพันธ์ 2026