"We had a very disappointing stay at this hotel. The shower was not working properly, and there was no hot water in the bathroom during my stay. In addition, housekeeping service was extremely slow and did not provide assistance on time when needed.
These issues made my stay uncomfortable and frustrating. Based on my experience, I would not recommend this hotel to others. I hope the management addresses these problems to improve the guest experience in the future."
"Doesn’t look like I can attach a picture but there was literally sewage in the shower!! I only stayed for a day but literally was disgusted by sight and smell"
"I had a late night flight and elected to come back to CitizenM to stay a half day. CitizenM was so good on my prior stay that I elected to come back for even a half day because everything about CitizenM was perfect on my last trip. CitizenM is offically my go-to in South Beach."
"Our family of 4 enjoyed our stayed. Rooms were clean and comfortable. The staff was very friendly and super helpful. We used their bikes to bike the path which was fun. Easy access to beach. Tons of restaurants within walking distance. Pay the money and valet your car. It’s easy to retrieve it whenever you need it. I would recommend staying here."
"I would not recomend this hotel
No drinking water in the room nor coffee
Smelly room and staff was very rude
Pass on this one, looks like they don't care at all about their guest
They will never see us again !"