2/10 แย่มาก
Sakina
เดินทางกับครอบครัว
2 ม.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
This has been the worst experience ever and the worst double room imaginable: extremely small for two people, and seems improvised at the last minute. The bed was broken, and the floor was damaged and unsafe, which is especially dangerous for people’s safety, particularly seniors.
The hotel and the rooms are dirty. There is no safe and no microwave, despite what is stated on the website. There is also no clear information: we were given only a black-and-white flyer with minimal details about check-in, check-out, and the Wi-Fi password, which is not secure at all.
The staff is unkind and impolite, and some of them do not speak English at all. They struggle to answer properly and keep repeating the same information like robots, especially when we request a service they clearly do not want to provide, probably because of management instructions.
They claim that rooms are cleaned every three days — unbelievable — but in reality, the room was never properly cleaned during our six-day stay. They only replaced the towels. That was their idea of “cleaning.” There was no bathroom mat for the shower, and the floor was very greasy and slippery. We were even given a dirty pack of tissues with a greasy package.
During five nights of our stay, the floor and the bathroom were never cleaned. Very small space to store/hang clothes.
It is UNACCEPTABLE that Expedia keeps recommending it to customers. Our stay was ruined as we never felt comfortable. we will send a formal claim regarding this.
Sakina
เข้าพัก 5 คืน, ธันวาคม 2025
