This property is near a lot of popular tourist hot spots in Mexico City but it is overrated due to the dirty rooms and the grimy and unsafe street its in.
We selected two Deluxe Rooms in the Expedia app for this hotel, it was offered for 5 dollars more than the Basic Room. We found out that there’s no upgrades at this hotel, and offering a Deluxe Room is a sham. Do not select it if you choose to stay here.
My parents immediately requested new bedding because there was a what looked like shaved hairs on the the fitted sheet, top sheet, and all pillow cases. My room was very dusty but since we had plans to visit Chapultepec, I did not check my sheets until we got back. They had dark red/brown stains in the cover and small red/brown stains in the top sheet.
The worst was my restroom, it had a smear of what smelled like human excrement on the wall behind the toilet and the floor in the shower was slimy.
Avoid this hotel if cleanliness is important to you. The staff are very nice and apologetic, but there many better options of where to stay in Mexico City at this price point. There’s a camp of people living in tents and cardboard boxes a block away in both directions from this hotel.
I cleaned my own room’s restroom, removed the stained sheets, and slept on my blanket but I could not overcome the fear that this hotel could have bugs or pests.
I am not the type of person that enjoys writing reviews, but I feel I must warn others so they can avoid our experience here.