"We stay here everytime in Gatlinburg. The rooms are clean and big. Hotel is right across the street from Starbucks and is next to almost EVERYTHING!! Highly recommend."
"The staff lacks as they are not really there to work. The hallways definitely could use a cleaning on the carpets. My room was clean as it was a newer updated room. Very safe and near downtown. "
"Bearskin Lodge was a hit w/our family! The staff (Emily) was super friendly and accommodating about checking us in early, as there was a room available. She made sure we knew about about afternoon lemonade and cookies. The room was spacious and the view of the river was nice. Just the way they advertised. (Not a complaint, but wish - there somewhere to put 2 full size luggage.)"
"From the time we stepped into the lobby, it felt like we were in a Caribbean resort. Staff was great, poolside service was awesome! We will be going back!"