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"The rooms are old and dated : in"

"Staff were all charming without exception Room was warm and welcoming. Bed was comfortable. Breakfast was fabulous. Would not hesitate to recommend"

"You’ll experience an awful lot of creaking floorboards in this hotel which isn’t a problem unless you’re room is directly beneath someone who moves around a lot. The room I stayed in also had a weird kind of old person smell that you really notice when you first enter your room but which, I suppose you just get used to when you’re in for the night. The spa facilities also close far too early and is the reason I couldn’t get to use it during my stay. Really friendly and helpful staff. In...

"Good location "

"Yes "

"The hotel is old (but interesting) and needs a lick of paint here and there but the room was very clean. Bathroom with shower very good. Very nice double bed too. Breakfast was buffet style, was good though no fruit. No problem with Wi-Fi. Staff were friendly, polite and helpful. Excellent location for eateries and seeing old Southampton. Good value and would stay there again. "

"Lovely clean comfortable room"

"The staff on checking in weren’t too friendly and rushed through all details - we had to ask to repeat some details. He didn’t know we had pre-paid for buffet breakfast so had to find details of booking to show him. The staff on in the morning were totally different; very friendly and helpful. Room fairly clean overall. "

"Carpet in my Lodge room has seen batter days, also the corridor carpet looks like many an ending to heavy nights landed on it. Food in the pub was terrible, first time i’ve ever sent a meal back anywhere. Fish and chips. Looked like the oil it was fried in hadn’t been changed in years and was inedible. "

"Lovely quaint little place. Lovely views of the downs."

"Food appalling Room cool to cold "

"Amazing services and staff,will definitely stay again, my children love the breakfast, lunch and dinner. "

"Overall Experience: My stay at the hotel was excellent. From the moment I arrived, the staff provided a warm welcome and professional service. The check-in process was quick, and the concierge helped with luggage and local recommendations. Room Quality: The room was spacious, clean, and beautifully designed. The bed was extremely comfortable, and the bathroom had luxury toiletries, a large shower, and a bathtub. The view from the room was also impressive. Facilities: The hotel offered great...

"Good breakfast"

"An excellent find. Excellent customer service and extremely friendly staff. Food was fantastic and a very comfortable bed. Would definitely recommend"

"Internet was good. Room was clean n good choice for breakfast"