2/10 แย่มาก
Evelyn
เดินทางกับครอบครัว
4 เม.ย. 2026
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Let me start by saying we stayed here for a couple days because it was recommended by someone. After actually staying here, below are all the issues we had with and reasons why we will never stay here again:
1. Terrible food - we did all inclusive and never ate here after the first night. Very limited selection, potatoes were rubbery and unable to chew.
2. Staff - overall nice but not what would whoever in Mexico. Didn’t really ask about our stay when we checked out and have seen way nicer employees at other resorts.
3. Pool - freezing cold and consider it was very windy during this time when we were there.
4. Insects - below is a recap of all the insects we woke up to in our room:
- huge spider, not your typical spider
- found a roach in my room and in my luggage after checking out
- bee in bathroom
5. Property - very outdated. We did not have WiFi in our room and the tv never worked. The bathroom also had the bare minimum towels and water took about 5 minutes to heat up.
Evelyn
เข้าพัก 3 คืน, มีนาคม 2026
