Hotel Hacienda VIP was an amazing place to stay in the central part of Mérida. Our suite was well-appointed with tons of space. The staff was friendly and very helpful. I highly recommend staying here.
Great hotel with a great staff! We usually stay at all inclusive large resorts so this was a different experience which we loved. The intimate feel of staying at this property was something that we'll look to have with future vacations. The room was spacious and the amenities were wonderful. Having multiple pools to choose from was definitely a plus. The staff was very helpful and attentive to all of our needs.
Very nice small hotel Hacienda style keep in mind there is no elevator so ask for a lower level room. If you have a problem with the stairs walkable too many places if you don’t have hot water, please ask them for it.
This was excellent everyone is very friendly and they will always remember your room and your name
El personal estupendo y excelente trato, el lugar precioso y cerca de todo caminando, cuentan con estacionamiento a una cuadra.
La habitación muy amplia y limpia
I enjoyed our stay at the Hacienda. Location is super convening and the property is large , rooms are spacious and nice. Price was great. Will be back on next visit to Merida
We stayed at the Hotel Hacienda and the Hotel Hacienda VIP, which are next door to each other - and both are amazing. Beautiful rooms, private balconies and pools, and wonderful and kind staff. Really wonderful hotel that I highly recommend.
This hotel is conveniently located near downtown and also Paseo Montejo. We walked to all the places from the hotel and the personnel from the hotel is very nice. We arrived at 11:30 pm and Albert received us, he was very helpful with information, Jaime also was very good. Sofia the masseuse is excellent.
Well restored historical building. It felt very private. We never had to share a pool with other guests as they were all located in different quarters. My two kids and I had a great stay. They also enjoyed the breakfast on premise.
The staff was warm, helpful and friendly and made my father and me incredibly welcomed and comfortable. The two rooms we rented were gorgeous and the pool was clean and felt private. Couldn’t imagine a more pleasant time in Merida.
I can not say enough about this property. The staff, it was very clean, it was convenient, safe parking for the car, and it was so beautiful. The Hacienda is amazing! The wood, work the doors, the pools, the furnishings, all perfect. You mush be aware that this place is not for people who need an elevator so you must be prepared for stairs. Loved it!
We will be back here when we return to Merida! Albert and Isaac and crew could not have been more accommodating, and we absolutely loved our VIP suite. It surpassed expectations. Ideal location, too. We can't wait to go back!
Great location downtown , priced in the high end , convenient to explore downtown ! Fantastic staff … but as I always say when you book a boutique hotel in a historical building set your expectations accordingly to what amnesties you will get ! If you prioritize comfort , stick to the big chain hotels ! Otherwise it’s an enjoyable exploration
I really enjoyed this hotel except the mattress was too hard for me and my husband. We would have liked a more comfortable bed. The style was beautiful and exotic and extremely clean. The staff were very friendly and helpful.
If you want something different than the traditional style hotel, this is the place. Also very centrally located.
Liked the staff and the breakfast options that were available. The hotel only had 3 floors but the steps were a little challenging due to curvature and incline of steps. There were also a number of mosquitoes in the room.
Hermosa casona que ofrece una excelente opción de hospedaje.
Las habitaciones y jardines muy bien cuidados, excelente limpieza y muy céntrico.
El personal sumamente amable.
El punto malo, la tv no estaba configurada y comunicarse a recepción era complicado, pero la calidad y amabilidad del personal salvaron ese detalle.
Le doy un 9/10.
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jose
9 ก.ย. 2023
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: ความสะดวกสบายของห้องพัก
Abusados
El hotel es muy bonito, lástima que los aires acondicionados no enfrían lo suficiente, son equipos pequeños para habitaciones tan grandes, las almohadas terribles, y por la noche no hay quien atienda, parece un hotel fantasma, no hay gente ni de seguridad, menos en la recepción etc,, obvio no contestan el teléfono y para rematar hay un bar cubano junto a la propiedad con música en vivo a muy alto volumen hasta las 2am, por cierto buena música, jaja (olvídense de descansar)