โรงแรมใกล้เมอร์แชนท์ซิตี้, กลาสโกว์

"I expected better for the price paid. The room had no fridge, no drawers or cupboards. Just a rail to hang clothes. The car con controls didn’t work - on complaining, we learned the staff could set it from reception but we had to ask every time we needed it adjusting. The safe wasn’t working either. At breakfast the staff were polite but slap dash. Items missing from the table both days. Toast not offered, on first morning. The cooked breakfast was good. The hotel is decor has an “evening vibe,”...

"Clean tidy excellent location"

"The Hotel was clean, welcoming and in a great location. Staff were extremely helpful, friendly and ready to answer any questions. Food was great and breakfast offered a selection to suit everyone. We were there during the early stages of the Commonwealth Games, so it was very busy, but the atmosphere was lovely. Room great and very quiet. Would definitely stay again."

"Next to Glasgow Central Station. So handy"

"Great location for visiting Kelvingrove. I found my bed a bit too soft. Good continental breakfast."

"Everything is good. Lobby is cozy. Only my feedback is there should have preparation of personnels during the high season or when you know the international conference will occur during certain period. "

"Staff was very helpful at check-in and also friendly and welcoming."

"Good bathroom &serviece"

"Air conditioning is not working to the level expected with this type of luxury hotels. Not for this pricing. It was too warm. We also could not believe they offered fans at such luxury hotel. I have never seen fans being used in luxury hotels nowadays. Staff offered to change room for us, but the other rooms' temperatures were similar. No window can be opened. This makes the room even warmer. We understand that the building is a heritage protected building, but we think that was poor...

"I found the hotel adequate, but the neighborhood was a little sketchy and dirty. The room was quite small and the bathroom room was difficult to navigate for two people. The bed was comfortable and quiet. The staff at the front desk was warm and helpful. It wouldn’t be my top choice and I probably wouldn’t go there again."

"We loved our stay as always!"