Find hotels in Mentor-on-the-Lake, OH from ฿2,327

"When we arrived the front desk assistant said that the room we booked through Expedia wasn’t available. I told him the only reason we booked with them is due to the specific type of room. He said to take it up with Expedia. The wallpaper was peeling off the walls in the downstairs hallway leading to the elevator. The desk assistant advised us that the pool didn’t work due to water pipe issues. Surprisingly, the room we booked was actually clean."

"Price, location, clean and great staff matters "

"Good stay for the price"

"Clean room, friendly staff."

"Everything was wonderful."

"The hotel is beautiful, the staff was friendly. The rooms are lovely, but the bed was rather firm and uncomfortable for us. Food was acceptable. New staff and new owners so the head chef was new and still getting their feet."

"Everything was great loved this place"

"Simple easy to check in and out hotel. Everything was it should be. Breakfast good closes dead on time"

"I didn't stay there and I still haven't got my money back I've been staying in my car and Expedia you're not giving my money back either and cash that was saying 45 days like I need my money back I would not stay there they're saying they wanted a $60 deposit after I paid $128 for two nights at 2:00 in the morning and I had to stay in my car to I just got back from getting back from vacation and I have to go to work at 6:00 in the morning so I had to sit in my car for 3 hours instead of getting the room I wanted and I had run to the there before Expedia hasn't done anything either so asking me how I'm writing the hotel I haven't even got my money back for something I didn't even get to stay in 128 dollars I gave me my last dollar and he wanted 60 more and then he was very rude and barely speaks English she could go back to his own country and be rude to his people and take his nasty hotel with him"