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Holiday Inn Cleveland Northeast - Mentor by IHG

3.0 star property
Holiday Inn Cleveland Northeast - Mentor offers a warm fireplace for relaxation and modern meeting rooms for business travelers, catering to all needs.

Choose dates to view prices

Located in the business district, this IHG Hotel offers comfort and convenience. Guests love the helpful staff and American cuisine restaurant for breakfast and dinner. Unwind in the indoor pool, garden, or grab a coffee at the on-site cafe.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿4,411
฿5,083 total
includes taxes & fees
14 Jun - 15 Jun

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About this property

Holiday Inn Cleveland Northeast - Mentor by IHG

  • Hotel near Lake Erie
  • Take advantage of a coffee shop/cafe, a garden and dry cleaning/laundry services at Holiday Inn Cleveland Northeast - Mentor by IHG. The on-site American cuisine restaurant, Savoria Restaurant, offers breakfast and dinner. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and a 24-hour front desk
    • A TV in reception, wedding services and multilingual staff
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 132 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • 32-inch flat-screen TVs with premium channels
    • Fridges, microwaves and free infant beds

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Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 50

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 December to 3 January:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed for Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 7.49 per person
  • Late check-out fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Cleveland Northeast - Mentor by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Holiday Inn Cleveland Northeast - Mentor by IHG?

As of 25 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cleveland Northeast - Mentor by IHG on 14 Jun 2026 start from ฿4,411, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Cleveland Northeast - Mentor by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Cleveland Northeast - Mentor by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Cleveland Northeast - Mentor by IHG?

Check-in begins at 3 PM.

What time is check-out at Holiday Inn Cleveland Northeast - Mentor by IHG?

Checkout is at 11 AM. Late checkout is available for USD 50 (subject to availability).

Where is Holiday Inn Cleveland Northeast - Mentor by IHG located?

Situated in a state park, this hotel is 0.8 mi (1.3 km) from Indian Museum of Lake County and within 3 miles (5 km) of Great Lakes Stadium 16 and James Garfield National Historic Site. Chagrin River and Historic Kirtland are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very good

8.8

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 408 out of 839 reviews
Rating 8 - Good. 254 out of 839 reviews
Rating 6 - Okay. 112 out of 839 reviews
Rating 4 - Poor. 38 out of 839 reviews
Rating 2 - Terrible. 27 out of 839 reviews

Reviews

Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , nice restaurant/bar , great staff
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Suzannah

Liked: Cleanliness, staff & service, amenities
Clean rooms, friendly staff, nice breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast, comfy beds, fun pool for the kids, i wouldnt change a thing.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfy room, great staff. Good breakfast included.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast buffet was hot and fresh. The front desk staff were cordial and attentive to the needs of the customers.
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

joseph

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The gentleman that checked us in was friendly. The room was a little dirty with stains on the ceiling and walls. The shower drain was clogged. The biggest issue was the visitors upstairs were extremely loud. I’m guessing this is a typical expectation from the hotel because they have you sign a waiver on the weekend saying you will be kicked out if you are too loud.
Stayed 1 night in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff were nice. The shower had very little water pressure.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean, bathrooms stalked
Stayed 1 night in Nov 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet. Met our needs.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Check in was easy, wonderful front desk customer service. Clean room. Free breakfast. What more could i need.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Besides being clean and comfortable, the service at the hotel was excellent. We were there for a celebration of life, and everyone went out of their way to make sure everything was satisfactory for everyone in our party. The bar/restaurant people were especially accommodating to our large group.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Corrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsite restaurant and bar
Stayed 1 night in May 2025
Verified

8/10 Good

Rachael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay pool was nice conveniently located
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Tyler

Liked: Cleanliness, staff & service
The hotel was nice. The shower was terrible. Would not drain, minimal hot water. For what you’re paying just not up to par. Nothing worse then taking a shower while your feet are soaking in backed up shower water. We enjoyed the breakfast!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Shower water barely came out. Breakfast was good.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, family friendly and nice breakfast
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Roomy and spacious.. Great breakfast!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very clean, close to so much!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
The food was good but the milk was spoiled. They corrected this when I brought it to their attention.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were super comfy....had a great night sleep. Pretty good breakfast, friendly staff.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for a road trip stop. Comfortable beds, clean rooms, friendly staff!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful safe, convenient location, clean and quiet rooms
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and clean room!
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Sonali Shanbhag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with spacious room and good amenities.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Jillian

Liked: Staff & service, property conditions & facilities
The staff is friendly and attentive and the lobby is beautiful. Our room was ok. The shower didn’t drain, so we were standing in about 3 inches of water everytime we showered.
Stayed 2 nights in Aug 2025