Search Hotels with Pool in Mentor-on-the-Lake

"The fan in the bathroom didn’t work. One of the lamps was broken. We were supposed to have a queen bed but got a full size bed. When I went and told the staff member he kept saying it is a queen. He never came to the room and checked so instead of getting upset about it I just left it go."

"A/c was not working efficiently "

"Breakfast and the apartment style room is exactly why my family stays here every time we come to Cleveland. Really enjoy the Happy Hour drinks as well. Staff on my last stay were awesome and extremely friendly. "

"Stay was nice only Complaint is cleanliness of the bathroom was lacking hair in corner , front of sink dirty ,shower glass dirty and wall above trash and food on wall "

"Shower didn't work, stains on the carpet, to much light came in from the window from street, hard to sleep. Road noise as well."

"The presentation of room needed work i also found body hair on clean towels and bedding, toilet had a stain and air conditioner unit doesn’t heat"

"The place was not clean at all. The keys did not work. The shower did not work."

"The room and cleanliness was good. The staff were courteous. Breakfast was great. There could have been more staff at the front desk considering it was a busy day with Case Western open house and new admittance day. "

"Paid through Expedia and the hotel charged me again when I checked in. Had to take care of all of that at check out which made me late. Hotel was nice and had a nice bar/pool and work out area. "