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"A1 place and, most importantly, friendly staff."

"Quiet n clean. Easy parking. But the door catch was missing, There was a deadbolt though. That’s the only deterrent. They gotta fix this if they want a good rating. "

"The staff were very helpful and accommodating to guest especially the children. They are very welcoming and personable which made them easy to talk to and engage with"

"Room was very clean and very organized. Had a lot to offer. Really enjoyed my stay."

"Excellent stay. Excellent customer service very accommodating, nice view, clean rooms, made it easy to rest and recover my athlete. Wish i stayed longer. Definitely coming back for the next Cleveland trip"

"I have stayed at The Intercontinental several times, durimg my visits to the Cleveland Clinic. The rooms are large, clean and comfortable. Linens are very soft. The staff, all the way from desk assistance to restaurant staff were always so helpful. Much needed when navigating the clinic. "

"This was one of the most interesting places I have stayed. Every room has a unique personality and there is so much to see. There is a huge game room in the basement (pool table, etc.). The staff was great! I highly recommend the Steele Mansion."

"Very clean room. "

"The staff was very kind and helpful. "

"Everything was nice, I recommend stay there "

"Staying at the hotel was a great experience. The restaurants and room service were great. The staff was very helpful and pleasant."

"Beautiful location, well-kept and gorgeous grounds with nice selection of outdoor space for great views and relaxation. Quaint. Gorgeous. Super instructions for entry for arriving after hours, the gate and door lock systems super secure and convenient. Nice breakfast delivered in picnic basket. Would recommend not having divisive news station on public room tv. (Just not a choice for everyone.) "

"We like the convenience of this location & the friendly staff. "

"The room was great. "