Grand Hotel Victoria Concept & Spa on Lake Como offers a perfect getaway. Enjoy body treatments at the spa, meals at two restaurants, and drinks at two bars. The hotel provides free in-room WiFi, bike rentals, and valet parking for easy access to nearby Menaggio Beach.
VIP Access
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Pool
Pet-friendly
Parking included
Free Wi-Fi
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Located in Menaggio, Grand Hotel Victoria Concept & Spa, by R Collection Hotels is on a lake. Villa Carlotta and Villa del Balbianello are notable landmarks, and the area's natural beauty can be seen at Menaggio Beach and Lake Lugano. Menaggio and Cadenabbia Golf Club is another place to visit that comes recommended. Explore all the area has to offer with hiking/biking trails and horse riding. Visit our Menaggio travel guide
Via B. Castelli, 9, Menaggio, CO, 22017
What's nearby
Menaggio Beach
8 min walk - 0.7 km
Piazza Giuseppe Garibaldi
3 min walk - 0.3 km
Spiaggia Lerai
9 min walk - 0.8 km
Villa Mylius Vigoni
19 min walk - 1.6 km
Menaggio and Cadenabbia Golf Club
3 min drive - 2.1 km
Getting around
Lugano (QDL-Lugano Rail Station)
36 min drive
Lugano (LUG-Agno)
74 min drive
Restaurants
Caffè Centrale
3 min walk
Bar Manzoni
1 min walk
Ristorante Lago
1 min walk
Ristorante Del Porto
5 min walk
Café del Pess
3 min walk
About this property
Grand Hotel Victoria Concept & Spa, by R Collection Hotels
Luxury hotel near Menaggio Beach
Located close to Menaggio and Cadenabbia Golf Club and Villa Carlotta, Grand Hotel Victoria Concept & Spa, by R Collection Hotels provides a free breakfast buffet, a garden and dry cleaning/laundry services. Treat yourself to a facial, a body treatment or a body wrap at the on-site spa. Enjoy a meal at the two on-site restaurants. In addition to 2 bars and a gym, guests can connect to free in-room WiFi.
You'll also find perks such as:
A seasonal outdoor pool and an indoor pool
Free valet parking
Bike hire, an electric car charging station and 4 meeting rooms
A porter/bellboy, concierge services and a lift
Guest reviews say great things about the helpful staff
Room features
All 81 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
Down duvets and free cots/infant beds
Separate baths/showers, bidets and free toiletries
Wardrobes/cupboards, electric kettles and heating
Awards and affiliations
Eco-certified property
This property participates in DCA ESG Sustainable – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 bars/lounges
2 restaurants
Snack bar/deli
Restaurants on site
Bar Manzoni
Pool Bar Griso
Ristorante 1827
Ristorante Lago
Things to do
Bicycle rentals
Full-service spa
Gym
Indoor pool
Seasonal outdoor pool
Steam room
Family friendly
In-room cot
Indoor pool
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Turndown service
Business services
4 meeting rooms
Business centre
Outdoors
Garden
On a lake
Full-service spa
Body scrubs
Body wraps
Facials
Hot tub
Manicures/pedicures
Massage
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
More
1 building
5 floors
Banquet hall
Built in 1869
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Free cot
Pillow menu
Premium bedding
Bathroom
Bidet
Dressing gowns
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV
Food and drink
24-hour room service
Champagne service
Electric kettle
Espresso maker
Free bottled water
Minibar
More
Air conditioning
Desk
Heating
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed during January, February, November and December.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 40 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 October to 31 March, EUR 0.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
A tax is imposed by the city: From 1 April to 30 September, EUR 5.00 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 40 per pet, per night
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Grand Hotel Victoria Concept Spa
Grand Hotel Victoria Concept Spa by R Collection Hotels
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Hotel
Frequently asked questions
Does Grand Hotel Victoria Concept & Spa, by R Collection Hotels have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is Grand Hotel Victoria Concept & Spa, by R Collection Hotels pet-friendly?
Yes, Grand Hotel Victoria Concept & Spa, by R Collection Hotels allows pets (limit 1 total). There's a fee of EUR 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?
Valet parking is free at this property.
What time is check-in at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Grand Hotel Victoria Concept & Spa, by R Collection Hotels?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Where is Grand Hotel Victoria Concept & Spa, by R Collection Hotels located?
Situated on a lake, this luxury hotel is 0.4 mi (0.6 km) from Menaggio Beach, and within 3 mi (5 km) of Menaggio and Cadenabbia Golf Club and Villa Carlotta. Villa del Balbianello and Lake Lugano are also within 9 mi (15 km). Varenna-Esino Station is 29 minutes by foot.
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Reviews
Grand Hotel Victoria Concept & Spa, by R Collection Hotels Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
One of the best customer experiences we have ever had. Staff was amazing taking care of every need and helping with anything. Absolutely amazing top to bottom.
We stayed 5 days at The Grand Hotel Victoria Concept & Spa. It was THE most incredible stay that we have ever had at a hotel! The staff is amaing, the spa is mind blowing and our room was immacualte.
I cannot say enough good things about the Grand Hotel Victoria. From the immaculately kept grounds; beautiful lush hydrangeas, wonderful pool, exceptional restaurants, to the staff. The staff is friendly, accommodating, and made me and my fiancé feel right at home. We had several hiccups with travel along to and from Como and the staff went above and beyond to make sure we got to our destinations safely and smoothly. To travelers: do check out the local gelato spot that is a 5 minute walk from the hotel (pro-tip: get the pistachio) and the restaurant “Dal Tato” for some amazing Italian food.
Sydney
Stayed 2 nights in Sep 2025
10/10 Excellent
Abdolkarim
3 Jun 2025
Spa was amazing, our room was on the first floor with no meaningful views.
Best hotel ever, best spa ever and the service was top notch, the location and amenities are superb… the front desk manager personal touch due to our anniversary was the icing on the caje
This property is truly 5 star! The rooms are beautiful and very clean. The spa is outstanding and open to all guests each day. The staff is very helpful in every way. The breakfast spread was amazing and included with your stay. We are so glad we chose this gorgeous hotel and lovely town. Our stay was perfect in every way.
Absolutely stunning property/setting with very attentive staff. The spa is gorgeous and well worth checking out as it’s free to all guests. Onsite restaurant and bar were fantastic as well. Everything is pricey here as compared to other places in town, but that’s to be expected.
From the time we were picked up from the ferry the service was excellent. We were greeted by every staff member, we felt welcomed. The facility in beyond clean, the food was plentiful and good. One of the best traveling experiences I can remember.
Worst 5 star hotel we have stayed in. They are a fairly new 5 star hotel (4 star before their extension) and this showed in their customer service. They want to help but they do not take no as an answer, very pushy and uncomfortable. The room smelt of sewage and the drain was gurgling (we were in the new extended part of the hotel). One towel was dirty. The room service breakfast choice extremely poor. The good things were the indoor spa, comfy bed and the breakfast in the restaurant.
The Grand Hotel Victoria is an amazing property with a warm and friendly staff willing to help at all times. Our stay in a Jr Suite was spectacular, with a deck and expansive views of Lake Como. The rooms were very nicely appointed and the staff was very responsive to cleaning requests, turn down service and requests for things like ice and pillows. The Spa is amazing, with literally something for everyone, whether you like lap pools, waterfall massagers, hot and cold therapies, saunas and so much more. The beach club is a 5 minute walk down the street and provides multiple pools, lounge areas, dining and of course access to the lake itself. Finally, the food was excellent, from the breakfast buffet to inspired Italian meals. You won't be disappointed in this hotel, and Menaggio is a great location to explore all that Lake Como has to offer.
From the arrival to our departure we we greeted by our names and always with smiles from all staffers. There was never any issues when we needed directions or help with local transportation. Breakfast was absolutely delicious as was dinner. Wine and lounge were fantastic and the service was exceptional by all. Definitely worthy of another visit. October is a great time for visiting.
Lovely hotel . The staff were so helpful. Very modern if your not techy you may have a problem with the room as it’s all touch screen. I personally thought it was great.
We had an amazing experience from beginning to end. The staff were extremely friendly and couldn’t do enough for us, from Miguel in the restaurant to Roberto who took us on an excursion on the Lake. Everyone was welcoming. Will definitely be returning there with our boys. Thank you for looking after us.
A magnificent stay from start to end. Just fantastic, friendly staff, serviceminded, great rooms, pool and spa. We will be back! If we are to point out areas of improvement, dinner at the hotel was not that great (we had duck which was not that well done), and the bar area feels a bit naked (acoustic & naked walls). But this is minor areas to fix, all in all a 10 out of 10👍
This hotel is AMAZING!! Best one we stayed at during our trip around Europe. The service is honestly 6 stars. They are so on top of everything.
The hotel itself is stunning and very spacious. They also have the most incredible spa facility that us truly a hidden gem so pack a bathing suit. It’s free for hotel guests to use and it’s unlike anything I had ever seen.
Super easy to get over the water to Bellagio so I would for sure stay here again. In my oppinion, it was the nicest hotel in Como.
What can I say? This hotel was absolutely amazing, from the top-notch hotel service at the front desk to the property cleanliness; it outshined every hotel I’ve ever been to in my life. The town of Menaggio is very walkable and can be seen in half a day, so if you want to fill up your itinerary, you can take a ferry to Bellagio, or Varenna. We opted for breakfast, and oh my goodness, it was amazing. I absolutely loved their orange juice, as well as the variety of food they offered, from the charcuterie to the main dishes to the snacks. Absolutely amazing. The hotel itself is a pretty big property for being in Maggio. Its cleanliness, gym, indoor spa with an indoor pool, sauna, and resting areas were absolutely amazing and should definitely be utilized. I want to thank Lorena, who was so helpful throughout our stay, from beginning to end. She was absolutely amazing, and the women at the front desk who assisted us absolutely deserve a raise because they work so hard and helped us with absolutely everything. I proposed to my girlfriend right in front of the hotel, and the hotel staff accommodated all my requests in helping me propose to my girlfriend of nine years, and it was just so perfect. They were helpful, kind to all of us, and we would definitely go back in a heartbeat. This is well worth your money because who knows if you’ll ever be back again so make those unforgettable memories with Grand Hotel Victoria!