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Holiday Inn Express and Suites West Memphis by IHG

2.5 star property
Rise to adventure with a full breakfast and get moving in our 24-hour gym or under sun loungers by the pool.

Choose dates to view prices

Experience the best of West Memphis at Holiday Inn Express and Suites West Memphis, an IHG Hotel. Start your day with a full breakfast on the scenic terrace, then stay active at the 24-hour gym or take a refreshing dip in the seasonal outdoor pool. With free WiFi, laundry facilities, self parking, meeting rooms and luggage storage available - you'll be well taken care of by our helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A modern hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Standard Room, 1 King Bed, Accessible (Communications)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

A modern hotel room with a large bed, a desk with a chair, a television, and a window with a view.

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

A hotel room with a large bed, a desk, a chair, a sofa, and a TV.

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

West Memphis is home to Holiday Inn Express and Suites West Memphis by IHG. National Civil Rights Museum and Graceland are notable landmarks and Memphis Zoo is a popular area attraction. Looking to enjoy an event or a game? See what's going on at Bass Pro Shops at the Pyramid or FedExForum. Visit our West Memphis travel guide
Map
1007 E. Service, West Memphis, AR, 72301

What's nearby

  • A Southland Casino building with a blue and red facade, surrounded by parked cars and greenery.
    Southland Casino Racing
    1 min drive - 1.8 km
  • A bustling street lined with vintage neon signs and a large billboard advertising a musical show.
    Beale Street
    9 min drive - 15.8 km
  • A large stone building with columns, surrounded by lush green trees and a well-maintained lawn.
    Graceland
    18 min drive - 28.6 km
  • Horton Park
    2 min drive - 2.5 km
  • Willie Mae Rowe Park
    2 min drive - 2.2 km

Getting around

  • Memphis Central Station
    11 min drive
  • Memphis International Airport (MEM)
    29 min drive

Restaurants

  • The Kitchens
    5 min drive
  • Wade-n-Pop's
    4 min drive
  • Chick-fil-A
    4 min drive
  • The Fry House
    5 min drive
  • Ignite Steakhouse
    5 min drive

About this property

Holiday Inn Express and Suites West Memphis by IHG

  • Hotel near Beale Street
  • Free full breakfast, a terrace and laundry facilities are just a few of the amenities provided at Holiday Inn Express and Suites West Memphis by IHG. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool, along with sunloungers
    • Free self-parking
    • Express check-out, meeting rooms and a lift
    • A 24-hour front desk, luggage storage and a banquet hall
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 84 rooms boast comforts such as pillow menus and air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with deep-soaking baths and free toiletries
    • 42-inch flat-screen TVs with premium channels
    • Fridges, microwaves and free infant beds

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express and Suites West Memphis by IHG have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 8 AM to 10 PM.

Is Holiday Inn Express and Suites West Memphis by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express and Suites West Memphis by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express and Suites West Memphis by IHG?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express and Suites West Memphis by IHG?

Checkout is at 11 AM.

Where is Holiday Inn Express and Suites West Memphis by IHG located?

Situated in West Memphis, this hotel is within 2 miles (3 km) of Horton Park, Worthington Park and Marion Sports Complex. Southland Casino Racing is 1.8 mi (2.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express and Suites West Memphis by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 520 out of 875 reviews
Rating 8 - Good. 214 out of 875 reviews
Rating 6 - Okay. 72 out of 875 reviews
Rating 4 - Poor. 38 out of 875 reviews
Rating 2 - Terrible. 31 out of 875 reviews

Reviews

Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and good food for breakfast in the morning!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place. Great staff. Great breakfast and clean rooms.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities
Clean rooms, fantastic staff and decent breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very clean, friendly staff, and easy parking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Reva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was safe. Staff was friendly and helpful. The room was very clean. Breakfast was delicious!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was easy from I 10
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly! Very clean and tidy property 👌
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

michael

Clean room, friendly staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful newer hotel with good breakfast. There is highway noise but there are ear plugs provided in room. We were able to sleep fine without them.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kourtney

Liked: Cleanliness, amenities, property conditions & facilities
Room was great; comfortable bed. Dinning room hostess were so nice and courteous!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Reva

Liked: Cleanliness, amenities
Very clean and quiet room. Happy, friendly and courteous staff. Delicious breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Christi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations and service. Would definitely stay there again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean pool and friendly staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're on a family road trip and had a "spillage issue" that required laundering a big body pillow that couldn't be done in a standard washer/dryer. The staff went above and beyond to help us get it clean and dry using their commercial laundry machine. They were incredibly kind and super helpful! So thankful!!
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

Tiffany R

Disliked: Amenities
Room needs to be updated they painted the tub and you could feel the paint crumbs on the bottom of your feet. Phone didn’t work. Best thing about the property was the breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quick easy check in. Great breakfast buffet.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities
The room was nice and clean, the staff was friendly, check in/out was seamless. The thing that stood out the most though was the breakfast. We met Ms. Lisa, who was responsible for the breakfast. She made, by far, the best hotel breakfast we have had. It tasted like we were eating at home. Everything was seasoned, well cooked, and the area was spotless. We would 100% stay there again, especially if Ms Lisa was cooking.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice. Breakfast was abundant, hot, delicious. Staff very nice. Would stay here again.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was great from taste to presence. Lisa the cook was awesome. The room was clean and I love the dove products provided. It was very comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Verified traveller

The front desk when we checked in and out was very friendly!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was fast and the room was great,we will be back.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was so nice and helpful. The rooms were clean and the breakfast was great!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Curtistine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience with my staff i felt very happy and peaceful. Will be back soon i love your hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jimmie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff.
Stayed 1 night in Aug 2023

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