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"Staff very helpful and friendly. Good food and varied real ales. Excellent bedroom, always clean."

"Great location, comfortable room and good food"

"Pub was dated, and our room had a shower/toilet in a pod, so read the small print when booking. The pod was extremely small with little room to manoeuvre and the extractor fan did not work. Also music could be heard in our room from downstairs. The positive is the shower was warm, the staff extremely friendly and the breakfast good. Also the local clientele were warm, friendly and welcoming"

"Xxx"

"Staff were excellent and so helpful. Food and breakfast service was first class. The bathrrom was very modern clean and well kept. The carpet was stained and did have a little fusty smell however the overall experience and amenties were good in the room. The tea caddy table did need to be bigger was difficult to make drink on there. "

"Dianne went out of her way to be helpful at all steps of our stay. Great parking facilities, great shower, comfy bed. Everything needed was provided and well thought through. We were able to arrange to collect the keys early as we were due at a wedding and Dianne went out of her way to help us arrange a taxi booking to and from the venue nearby. Breakfast was varied and plentiful."

"I can highly recommend the Pheasant. The staff were excellent, the rooms were small but very well appointed, dinner menu was interesting and varied, breakfast was great. Location was perfect for Kielder Reservoir and in the middle of beautiful Northumberland countryside"

"Amazing experience to stay in a castle. We stayed in the Radcliffe Suite, so spacious and grand. The bathroom was huge! With a sauna! The bed was super comfy. My husband and I had dinner from the fine dining menu and our son was able to order from the relaxed dining menu which was great. The food was delicious and the staff were very friendly and attentive. Breakfast was equally wonderful, and my husband was very happy to see kippers as a menu choice. All in all we couldn’t fault a thing and...

"Hugh comfortable beds"

"Room was lovely! Stayed the night with my young son after diggerland 🚜 (only an hour away) Staff were great, room was clean, food was fab, bed was super comfortable! Easy to park, relaxing atmosphere, felt safe! Would 100% recommend 👏 ⭐ "

"Staff were very helpful, room was clean, breakfast was awesome and they coped with me being vegan. Husband loved the Timothy Taylor landlord ale, Wasn't noisy , beds were comfy"

"Good location with convenient access to the pool and restaurant. Our room was a tad cramped."

"Hotel is large and difficult to manoeuvre with suitcases. Room was dated, but river view was lovely."

"We booked this at the last minute as we were travelling up to the Scottish borders and wanted to break the journey due to the extreme heat. We arrived very late (about 11pm) but we had called the hotel in advance and one of the staff agreed to wait for us. When we did arrive we were greeted with a very warm welcome. Our one regret is that we didn't have time to make use of the observatory (yes you read that right!) All staff very friendly and helpful and loved the breakfast"

"Exceptional! Lovely building and room, very helpful hosts and a great breakfast. Ideal for Hadrians Wall walking and cycling."

"Lovely setting with very friendly and helpful staff."