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SmartStay Melbourne

3.0 star property
Step into a cozy haven where you can sip coffee and tea while planning your day amidst art galleries.

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In the heart of Melbourne, SmartStay Melbourne offers a charming retreat near Chapel Street. Enjoy continental breakfast, unwind in the garden or on the terrace, and stay connected with in-room WiFi. Explore nearby Astor Theatre and Prahran Market with tour/ticket assistance from multilingual staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Kitchen

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Traditional Twin Room, 2 Single Beds, Ensuite

A small, dimly lit room with two single beds, a bedside table with a lamp, a small dresser, and a window with curtains.

Traditional Twin Room, 2 Single Beds, Ensuite

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Triple Room, 3 Single Beds, Ensuite

A bedroom with two beds, a TV, a window with curtains, and a bedside lamp.

Classic Triple Room, 3 Single Beds, Ensuite

  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Queen Room With Ensuite And Courtyard

A neatly arranged hotel room with a bed, two bedside tables, and lamps.

Deluxe Queen Room With Ensuite And Courtyard

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite

A bedroom with a bed, a nightstand, a lamp, a window with curtains, and a view of the outside.

Double Room, Ensuite

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Family Room With Own External Bathroom

A neatly made bed with striped bedding, two bedside lamps, a window with curtains, and a metal headboard.

Deluxe Family Room With Own External Bathroom

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Double Room with External Dual Share Bathroom

A bedroom with a bed, a nightstand, a lamp, a window with curtains, and a view of the outside.

Double Room with External Dual Share Bathroom

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room w/ External Bathroom

A neatly made bed with striped bedding, two bedside lamps, and a headboard with decorative scrollwork.

Deluxe Triple Room w/ External Bathroom

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Deluxe Triple Room With Ensuite And Courtyard

A neatly made bed with striped bedding, two bedside lamps, and a headboard with decorative scrollwork.

Deluxe Triple Room With Ensuite And Courtyard

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Deluxe Queen Room with Own External Bathroom

A neatly made bed with striped bedding, two bedside lamps, and a headboard with decorative scrollwork.

Deluxe Queen Room with Own External Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room, 1 Bedroom, Courtyard View

A neatly arranged hotel room with a bed, two bedside tables, and lamps.

Deluxe Quadruple Room, 1 Bedroom, Courtyard View

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Double Bed

A bedroom with a bed, a nightstand, a lamp, a window with curtains, and a view of the outside.

Deluxe Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Located in Windsor, a neighbourhood in Melbourne, SmartStay Melbourne is in the entertainment district and near a metro station. Prahran Market and Chapel Street are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Luna Park and Royal Botanic Gardens. Looking to enjoy an event or a match while in town? See what's going on at Melbourne Cricket Ground. Visit our Melbourne travel guide
View more B&B in Melbourne
Map
22 Chapel Street, Windsor, VIC, 3181

What's nearby

  • A wrought iron gate with intricate designs, flanked by potted ferns.
    Chapel Street
    1 min walk - 0.0 km
  • A historic brick building with a marquee sign, a theater entrance, and a street corner with a traffic light.
    Astor Theatre
    2 min walk - 0.2 km
  • A multi-story building with a unique stacked design, featuring various colors and windows.
    Fitzroy Street
    9 min walk - 0.8 km
  • A colorful tram with 'Kilda Beach' written on it, a Ferris wheel, and a sign with the number '96'.
    St Kilda Road
    10 min walk - 0.9 km
  • Windsor Railway Station
    2 min walk - 0.2 km

Getting around

  • Windsor Station
    1 min walk
  • Flinders Street Station
    12 min drive
  • Melbourne Airport (MEL)
    25 min drive

Restaurants

  • Wonderland
    1 min walk
  • Holy Grail
    2 min walk
  • La La Land
    5 min walk
  • The Railway Hotel
    4 min walk
  • The Thai on Chapel
    2 min walk

About this property

SmartStay Melbourne

  • Bed & breakfast near Chapel Street
  • Located close to Astor Theatre and Prahran Market, SmartStay Melbourne provides free continental breakfast, a terrace and a garden. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library.
  • You'll also enjoy perks such as:
    • Express check-out, luggage storage and free newspapers
    • A TV in reception, tour/ticket information and coffee/tea in reception
    • Multilingual staff
  • Room features
  • All guestrooms are individually furnished, and have comforts such as air conditioning, in addition to amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and hairdryers
    • 43-inch Smart TVs with Netflix
    • Communal kitchens, electric kettles and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11 AM
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Built in 1884
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV
  • Netflix

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Shared kitchen access

More

  • Air conditioning
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have any lifts

Frequently asked questions

Is SmartStay Melbourne pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SmartStay Melbourne?

There is free parking nearby.

What time is check-in at SmartStay Melbourne?

Check-in start time: 2 PM; check-in end time: 10 PM. After-hours check-in is not available.

What time is check-out at SmartStay Melbourne?

Checkout is at 11 AM.

Where is SmartStay Melbourne located?

Located in Windsor, this bed & breakfast is steps away from Chapel Street and Astor Theatre. Prahran Market and Luna Park are also within 2 mi (3 km). Windsor Station is only a 2-minute walk and Prahran Station is 12 minutes.

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Reviews

SmartStay Melbourne Reviews

7.6

Good

8.4

Cleanliness

8.2

Location

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 67 reviews
Rating 8 - Good. 30 out of 67 reviews
Rating 6 - Okay. 8 out of 67 reviews
Rating 4 - Poor. 6 out of 67 reviews
Rating 2 - Terrible. 5 out of 67 reviews

Reviews

Verified review

10/10 Excellent

An-Lo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasure to stay

Friendly service and very clean! We have a pretty well experience there.
Verified review

8/10 Good

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very good clean and comfortable could not fault it.Some guest r very noisy no respect for others.Street noise is loud until the early hours not much fun for light sleepers like me.
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room was small and tight but had been well cleaned. Breakfast was included at no extra cost
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great What they do well they do very well but it could really be cleaner
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and practical. Perfect for a cheap one night stay
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Walls paper thin. Very noisy guests next door. Will not stay ever again
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was more than we expected. Thank you for a last minute smooth booking and stay.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Neat little hotel room for the night. Great location and very safe
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position definitely coming back friendly staff nice and clean
Stayed 2 nights in Jul 2019
Verified review

8/10 Good

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean & Basic

Clean and Basic. Great location
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Compact, easy and enjoyable. Didn't like lack of parking, was a bit tricky.
Stayed 1 night in Apr 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Idéal location, friendly service and easy to find. Reasonable price.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service
I booked online, booking was accepted, then I telephoned to find there were no rooms at this busy time, lucky I phoned! I was in Melbourne on business.I hope I have been refunded. The manager also told me the guy who normally facilitates late arrivals had a cold so a late arrival wasnt possible. Maybe an arrogant attitude at Grand Prix time!
Stayed 2 nights in Mar 2019
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shared bathroom, smallish room but overall nice facilities and nice staff. Didnt like the smell of the bathroom at times and the traffic noise at times. Had nice TV, aircon in the room, wifi included.
Stayed 7 nights in Feb 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It’s small. But comfy if not spending too much time in the room. Good to come back to if just looking for somewhere to sleep. Has basic needs.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Joelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent and the staff were good. I did find it noisy because the walls were so thin - I could hear a lot of noise from other rooms.
Stayed 2 nights in Feb 2019
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
handy to The Avenue. breakfast much appreciated. Staff friendly and efficient.
Stayed 2 nights in Jan 2019
Verified review

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Towels were dirty and unwashed, sheets were clean but were stained, no top sheet, shower was dirty and had hair in it, floor was not vacuumed, cutlery was dirty and unwashed. Would not recommend this hotel to anyone
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Most importantly the room was clean and the bed was comfortable. It was close to transport giving easy access to the city. This wouldn’t suit someone wanting lots of room but it was good for us.
Stayed 3 nights in Nov 2018
Verified review

4/10 Poor

Clifford

Liked: Staff & service
Disliked: Room comfort
Room was advertised with courtyard and Netflix. On arrival, no Netflix and the courtyard was an open door leading to the outside. Not big enough for two. Our sleep was constantly disturbed by a passing train.
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Les

Liked: Property conditions & facilities
An unusual little place which people will either love or hate. I was initially out off by the size of the room (very small). But it has everything you need. No fridge etc, but the guest has the availability of a oproiper downstairs kitchen to cook meals or microwave , The hotel provides a free breakfast wghuicg is terrific in the kitchen area, bed is comfortable, guest has to look after themselves as far as room service goes, but supply lots of towels and anything else on. Needs. I extended my stay
Stayed 3 nights in Oct 2018
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was no vegemite!!!! Everything else was good.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Diego

Nice and quiet place, free breakfast
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Soren

All good 👍 great value Only problem was noisey bed.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Jannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needed affordable accommodation for the night.

It's a nice place to stay very affordable and with a great breakfast not many places will give you a free breakfast, we defenantly will stay there again if we need to come to Melbourne. It's close to the beach, plenty of places to eat and all so close to the main city. The railway station is just across the road.They don't have parking facilities it's all on street parking. Thanks guys.
Stayed 1 night in Aug 2018