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NH Collection Medellín Royal

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Serene elegance near vibrant shopping

Conveniently situated near a bustling shopping centre and top-tier restaurants, this hotel offers a serene and stylish atmosphere. Enjoy luxurious rooms, a refreshing pool, and a delightful breakfast, ensuring a memorable and comfortable stay.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is ฿3,579
฿3,579 total
12 Jun - 13 Jun

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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite Room

Minibar, in-room safe, desk, soundproofing

Suite Room

8.8 out of 10
Excellent
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(54 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

8.4 out of 10
Very good
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
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About the area

Located in El Poblado neighbourhood, NH Collection Medellín Royal is connected to a shopping centre. Santafé Mall and Oviedo Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Looking to enjoy an event or a game while in town? See what's happening at Atanasio Giradot Stadium or Sede Atletico Nacional. Visit our Medellín travel guide
Map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022

What's nearby

  • Santafé Mall
    Santafé Mall
    2 min walk - 0.2 km
  • Foto aérea del Parque de El Poblado, en la ciudad de Medellín, aparece la Iglesia de San José, Católica.
    Poblado Park
    19 min walk - 1.6 km
  • Oviedo Shopping Center
    3 min walk - 0.3 km
  • Golden Mile
    5 min walk - 0.4 km
  • Medellín Clinic - El Poblado
    14 min walk - 1.2 km

Getting around

  • Aguacatala Station
    17 min walk
  • Medellín (MDE-José María Córdova Intl.)
    36 min drive

Restaurants

  • McDonald's
    4 min walk
  • Starbucks
    5 min walk
  • Todo Fresa
    3 min walk
  • Juan Valdez Café
    4 min walk
  • Il Forno
    3 min walk

About this property

NH Collection Medellín Royal

  • Luxury hotel near Santafé Mall
  • Near Oviedo Shopping Center and Lleras Park, NH Collection Medellín Royal provides a poolside bar, a terrace and dry cleaning/laundry services. Treat yourself to a massage, a facial or a body treatment at the on-site spa. The on-site restaurant, Cygnus, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Buffet breakfast (surcharge), airport pick-up service (surcharge) and express check-out
    • A water dispenser, a 24-hour front desk and multilingual staff
    • Guest reviews speak highly of the helpful staff and proximity to shopping
  • Room features
  • All 135 rooms feature comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and showers
    • LCD TVs with cable channels
    • Eco-friendly cleaning products, fridges and free infant beds

Awards and affiliations

  • Eco-certified property
  • This property participates in the Bioscore Sustainability and Green Key (Foundation for Environmental Education) – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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฿2,544 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 24 to 26 for adults and USD 24 to 26 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 154 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 24 to 26 for adults and USD 24 to 26 for children
  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 5)
  • Airport shuttle fee per child: USD 40 (up to 3 years old)
  • Pet fee: USD 154 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does NH Collection Medellín Royal have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at NH Collection Medellín Royal?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at NH Collection Medellín Royal on 12 Jun 2026 start from ฿3,579, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NH Collection Medellín Royal pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of USD 154 per pet, per night. Service animals are exempt from fees.

How much is parking at NH Collection Medellín Royal?

Self-parking is free at this property.

What time is check-in at NH Collection Medellín Royal?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at NH Collection Medellín Royal?

Checkout is at noon.

Does NH Collection Medellín Royal provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 40 per vehicle applies.

Where is NH Collection Medellín Royal located?

Located in El Poblado, this luxury hotel is within a 5-minute walk of Río Sur Shopping Center, Santafé Mall, and Oviedo Shopping Center. Poblado Park and Lleras Park are also within 1 mile (2 km). Aguacatala Station is 17 minutes by foot and Poblado Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Collection Medellín Royal Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 735 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 59 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Hemen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, very clean, accommodating, comfortable
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Maria De los Angeles Caride

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De verdad los 6dias q estuve, Abril 21 al 26 , 2026 , habitacion,personal,desayuno buffet, excelente, volveria de nuevo y se lo recomiendo 100%. Puedes ir a pies al Mall Santa FE pq es cruzar la calle.👍👍
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente la ubicación el lugar , el hotel los empleados.
Stayed 5 nights in Apr 2026
Verified

4/10 Poor

Zygmunt

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Rude, unprofessional, and unpleasant staff
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en Todo
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisito!!!!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place.The beds are a little to hard but other than that. Is great
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta ubicado en una zona muy buena y bonita, muy limpio. El desayuno muy bueno y variado, el personal muy amable y servicial.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Lysette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, exellent location walking distance (3-5 min) to Forum Building and Santa Fe Mall
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Vinush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Great support staff excellent breakfast and breakfast staff are fantastic
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jarinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Giovanni Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2026
Verified

8/10 Good

janira cruz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Hotel was excellent.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Vinush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great the Security and Restaurant staff especially. Breakfast was delicious and soup was very good at breakfast. 2 minute walk to Mall was super convenient
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Suzette Campbell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent room was clean and nice
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Jose Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ilce yadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo fantástico y muy cerca de Provenza
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Omar Robles de

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The location of the hotel was perfect, very close to Santa Fe Shopping Mall. Breakfast was great with lots of choice in both local and international options. The hotel itself I found a bit outdated. The floor of our room (415) had marks and spots on it which, at first glance upon arrival, makes you think that the room had not been cleaned. The mirrors as well had fingerprints on it.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

William Bush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Medellin
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service
Estuvo bien
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent, especially the fresh fruit and natural juices, the pool was great, and the staff are the best of all Medellin, and the hotel is located next to a beautiful Mall, I will be back again to this hotel
Stayed 14 nights in Mar 2026
Verified

2/10 Terrible

Lolade

Disliked: Staff & service, amenities, property conditions & facilities
I will put the review I wish someone else put for me. This is NOT a 5 star hotel. I repeat, NOT a 5 star hotel. They don’t even understand the concept. Bed hard as a rack, I barely slept. It lacks basic amenities, staff rarely smiles and when I asked for sanitary towel, they looked at me like I was crazy. Mirror hanging half off the wall, phone not functional so having to go downstairs for every little thing and in 5 days they failed to correct it. They leave 2 dingy over sized towels for the entire day which left white residue on your body so if you shower twice you now need to go downstairs to request one and don’t expect to get it for hours. It took 3 days to get me 2 wash cloths which they never replaced for the rest of the stay. Booked a spa treatment and asked to arrive 15 minutes early which we did and after 20 minutes no one showed up. I tried to check out early and they gave me a hard time. I’m now settled into a more decent closer to 5 star hotel minutes away. If it was ranked 3 stars, I would have given it a 7/10. Don’t expect a 4 season treatment in Medellin. I’ve been here 3 times and sampled 50% of everything claiming to be 5 starts.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met our needs
Stayed 4 nights in Mar 2026