Elcielo Hotel & Restaurant

Property class: 4

Choose dates to view prices

Reviews

9.6 out of 10
Exceptional
Close to Poblado Park and Lleras Park, Elcielo Hotel & Restaurant provides a free daily manager's reception, a library and dry cleaning/laundry services. Be sure to enjoy a meal at El Cielo, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
The current price is ฿13,200
฿13,200 total
12 Oct - 13 Oct

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

See the benefits you'll enjoy with VIP Access

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

View all photos for Superior Double Room

A hotel room with a large bed, wooden headboard, bedside lamps, a desk, and a TV.

Superior Double Room

9.6 out of 10
Exceptional
(16 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

A modern hotel room with a large bed, bedside lamps, a desk, and a view of the city through large windows.

Junior Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

A modern bathroom with a freestanding bathtub, a wooden panel wall, and a large window with a view of greenery.

Luxury Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
A swimming pool with a thatched-roof structure and string lights in the background.

InterContinental Medellin - Movich by IHG

El Poblado
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
8.4 out of 10, Very good, 800 reviews
The price is ฿7,234
฿7,907 total
8 Nov - 9 Nov
InterContinental Medellin - Movich by IHG
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in El Poblado, a neighbourhood in Medellín, Elcielo Hotel & Restaurant is in the entertainment district. El Tesoro Shopping Park and Santafé Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Poblado Park and Lleras Park. Check out an event or a game at Atanasio Giradot Stadium, and consider making time for Pueblito Paisa, a top attraction not to be missed. Visit our Medellín travel guide
Map
43c36 Cl. 7D, Medellín, Antioquia, 050022

What's nearby

  • An urban area with dense buildings, a central green park, and a prominent church.
    Poblado Park
    6 min walk - 0.6 km
  • A multi-level shopping mall with glass railings and a central glass elevator shaft.
    Santafé Mall
    19 min walk - 1.6 km
  • Medellín Clinic - El Poblado
    5 min walk - 0.5 km
  • Lleras Park
    8 min walk - 0.7 km
  • Oviedo Shopping Center
    14 min walk - 1.2 km

Getting around

  • Poblado Station
    10 min walk
  • Olaya Herrera Airport (EOH)
    6 min drive

Restaurants

  • La Rotonda
    1 min walk
  • Cambalache
    5 min walk
  • Cafe Dragon
    2 min walk
  • Barrica Cerveceria
    4 min walk
  • Bocanada
    4 min walk

About this property

Elcielo Hotel & Restaurant

  • Upscale hotel near Santafé Mall
  • Close to Poblado Park and Lleras Park, Elcielo Hotel & Restaurant provides a free daily manager's reception, a library and dry cleaning/laundry services. Be sure to enjoy a meal at El Cielo, the on-site fine-dining restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool, along with sunloungers
    • Buffet breakfast (surcharge), a lift and luggage storage
    • Smoke-free property, coworking spaces and concierge services
    • Tour/ticket information, a 24-hour front desk and a front desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Elcielo Hotel & Restaurant offer comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and separate baths/showers
    • 65-inch Smart TVs with premium channels
    • Daily housekeeping, desks and phones

Similar properties

A bar area with a wooden ceiling, shelves of bottles, and tables with chairs.
Selvario 36 Hotel
El Poblado
  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
9.4 out of 10, Exceptional, 844 reviews
The price is ฿6,566
฿6,566 total
18 Oct - 19 Oct
Selvario 36 Hotel
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: COP 95,000 for adults and COP 95,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cielo

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • 65-inch smart TV with premium cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately COP 95000 for adults and from COP 95000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Elcielo Hotel & Restaurant have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Elcielo Hotel & Restaurant?

As of 8 Oct 2026, prices found for a 1-night stay for 2 adults at Elcielo Hotel & Restaurant on 12 Oct 2026 start from ฿13,200, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Elcielo Hotel & Restaurant pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Elcielo Hotel & Restaurant?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Elcielo Hotel & Restaurant?

Checkout is at noon.

Where is Elcielo Hotel & Restaurant located?

Located in El Poblado, this hotel is within a 5-minute walk of The Dancer's Park and Poblado Park. Medellín Clinic - El Poblado and Lleras Park are also within 15 minutes. Poblado Station is 10 minutes by foot and Aguacatala Station is 28 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Elcielo Hotel & Restaurant Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 227 out of 272 reviews
Rating 8 - Good. 26 out of 272 reviews
Rating 6 - Okay. 11 out of 272 reviews
Rating 4 - Poor. 3 out of 272 reviews
Rating 2 - Terrible. 5 out of 272 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent dining, great location, somewhat small room as the tub takes up space, rooftop pool was under renovation so we missed out, service is perfect, breakfast is delicious!! Overall highly recommend!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and a relaxing oasis in bustling Medellin. Designed using natural wooden materials and plants throughout. Breakfast was delicious and plentiful. The rooftop pool and spa are a great place to chill after a day exploring Medellín. Bed was super comfy. Staff are super friendly and attentative. Only thing that could be improved is the soundproofing between rooms as the walls were very thin.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The El Cielo Hotel is a lovely boutique property. The staff are friendly and welcoming. Your food options, especially if you don't eat red meat or pork, are limited if you don't partake in the tasting menu. The hotel is centrally located in that it's a short 7-10 minute walk to park where many sightseeing tours begin/meet.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was one of the best places I have been Beautiful Food just amazing and the people are the most respectful and welcoming the staff amazing.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quite amazing, clean and great staff
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, five star food, great amenities
Stayed 5 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and amazing the staff were especially David and Daniela, i cannot wait to go back!
Stayed 2 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, lovely attentive staff. The breakfast that was included was delicious and better than any I've had in a long time. Would definitely recommend staying here.
Stayed 5 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the room.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experience ive had in a while, everyone is super friendly, the hotel is super clean, I would definitely recommend this hotel!
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and the staff was amazing!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff because they were so accommodating
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in the heart of El Poblado. The meals at El Cielo - the restaurant in the hotel is one of the best meals I've had in my whole life. Highly recommend!!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very comfortable,the personal is very very friendly.
Stayed 4 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Medellin, situated in a quiet part of el poblado, walking distance to the bars/restaurants over there. The rooms are nice and modern, pool (rooftop) is great and the restaurant is sublime
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service! Outstanding food!
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully appointment. Great amenities considering its size.
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable Anniversary Celebration

El Cielo Hotel greeted us exceptionally. The details and staff courtesy was superb.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully designed hotel in a great neighbourhood. Friendly, polite staff. Excellent breakfast. Our standard room was very small (only one bedside table) so consider upgrading if you are staying for a long time.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place to stay in Medellin. Exquisite. Dinner in the main restaurant was other worldly.
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis in Medellín

El Cielo is an amazing place to stay. Can’t tell much on the outside but inside is a wonderful oasis. The service and room were impeccable. Truly a luxurious place to stay for a good price. The restaurant also is an experience one cannot miss.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its finest! Outstanding service from check in/ during and checkout. Next level experience!
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. Room and bed excellent, gorgeous. Pool and restaurant/ bar area also gorgeous. Food has been excellent. My only complaint is that the location is not close or walking distance from the dining and shopping areas of El Poblado.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of lush greenery! Super clean and staff was very friendly! Not to mention the restaurant which was an amazing experience! 10/10
Stayed 4 nights in Apr 2024