What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
akbar
เข้าพัก 3 คืน, เมษายน 2025
8/10
Md Saiful
เข้าพัก 1 คืน, เมษายน 2025
10/10
Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Faiza
เข้าพัก 2 คืน, เมษายน 2025
10/10
I like everything about it 👍
Zainab
เข้าพัก 2 คืน, กุมภาพันธ์ 2025
6/10
Salma
เข้าพัก 4 คืน, กุมภาพันธ์ 2025
6/10
Staff need to have client orientation and be more friendly to visitors.
Rami
เข้าพัก 2 คืน, ธันวาคม 2024
8/10
Location is a bit far from main gates to enter haram
Kashif
เข้าพัก 3 คืน, ธันวาคม 2024
10/10
Maxamed
เข้าพัก 3 คืน, พฤศจิกายน 2024
10/10
5eme fois dans cet hôtel. Toujours impeccable.
CHOAYBE
เข้าพัก 4 คืน, พฤศจิกายน 2024
8/10
Redwanul
เข้าพัก 4 คืน, กรกฎาคม 2024
2/10
Naseeruddin
เข้าพัก 4 คืน, ตุลาคม 2024
6/10
I rarely write review but I had to for this one.
The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer.
There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving.
I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done.
The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces.
The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food.
I will only book this if I do not have a better choice going forward.
Ghaniat
เข้าพัก 2 คืน, ตุลาคม 2024
10/10
Excellent food
Muhammad
เข้าพัก 5 คืน, ตุลาคม 2024
10/10
ikra
เข้าพัก 4 คืน, ตุลาคม 2024
2/10
Abdulaziz
เข้าพัก 1 คืน, ตุลาคม 2024
10/10
Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
Kamil
เข้าพัก 1 คืน, ตุลาคม 2024
10/10
Maher
เข้าพัก 2 คืน, กันยายน 2024
8/10
hakima
เข้าพัก 5 คืน, กันยายน 2024
10/10
Nahla
เข้าพัก 2 คืน, กันยายน 2024
10/10
Very supportive team.
Managed to find a solution as the booking didn’t arrive to them till next day.
They also gave me an upgrade.
All team was helpful, special thanks to Ali in the reception 🙏
Khaled
เข้าพัก 1 คืน, สิงหาคม 2024
8/10
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza.
And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Shakhawat
เข้าพัก 1 คืน, สิงหาคม 2024
10/10
Nimo
เข้าพัก 6 คืน, สิงหาคม 2024
8/10
Jawad
เข้าพัก 1 คืน, กรกฎาคม 2024
10/10
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.