โรงแรมใกล้สวนแมคกราธ, แอกาวัม

"We prepaid for the room. We arrived at 11PM, tired after a long drive, and they had no room. We waited a long time while the night desk clerk cleaned a room. The room wasn't very clean."

"Brava, to all the staff here"

"Good stay "

"Stayed for a quick night away. We arrived late and the staff was incredibly friendly. Clean property with easy parking. "

"PARKING WAS FINE-DID NOT USE BREAKFAST"

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Staff was nice. The foid was only so so, but it is usually that way with this type of hotel "

"Room is clean and recently updated. Staff was extremely helpful and kind. Parking is easy and free. Did not have breakfast or eat at the hotel. "

"Breakfast was good."

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"The staff at check in was the least professional I have ever encountered. "

"The facilities need some updates. The breakfast made my husband and I sick. The electricity went off during March Madness. Would not stay again."

"everybody in here, are very nice and very clean"

"Horrible "

"This is a perfect hotel for pets . There’s plenty of room to walk around "

"Everything good but should not charge for parking"

"I chose the Comfort Inn & Suites West Springfield for a special birthday weekend getaway, specifically looking forward to relaxing in the pool and hot tub area. While the front desk staff (particularly the lady at check-in) was incredibly kind and welcoming, I unfortunately cannot say the same for the rest of my experience.My stay was significantly impacted by a complete lack of supervision in the pool area. Throughout the weekend, there were groups of unattended children jumping in and out of...

"Hotel was very clean and newly renovated, although they were doing construction on the second floor, which made a strong paint smell, but besides that in excellent stay. "

"Room had roaches and they wiuld not refund my money."