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"We only slept there before our flight so we didn’t get to have the full experience. We checked in around 11 pm and left at 5am. We didn’t really see anything or anyone. However, the room was nice and I would use them again "

"Staff was very nice and helpful "

"I love their breakfast, they have a good variety of different options. The only thing that rubbed me the wrong way was after paying my deposit n paying for the room separately; I was stopped like I was trying to steal for grabbing breakfast. I had a breakfast voucher, but when I checked in no one mentioned I needed to show staff this. So of course having someone stop you n ask “ did you pay for that” really makes me feel really small. I paid in advance to avoid this."

"This was a quick stay for me but unfortunately I was put in a handicapped unit that I did not request and the people staying in the room next door to me were very loud and up until very late at night. The room was clean though and the bed was comfortable. Shuttle was a big plus. Staff was very helpful. "

"The room was very clean Staff communication was excellent The bathroom was spotless I"

"The breakfast was very basic, Embassy Suites is much better. The indoor pool was very good, water temperature is nice and warm. Room is clean and comfortable."

"Not as pictured. Had to ask for another room. Stains on the tiny, vinyl like, sofa and really uncomfortably decorated. Bed was clean enough to sleep in and seemed on the newer side. Seems like they are slowly renovating and maybe we got an old room? Bathroom was really old and overall, the room was sparse and worn down. Breakfast was inedible, coffee was sub par. Will not stay there again"

"Grand atrium with sitting area and open concept. Check in was quick and room was clean and comfortable beds. The property is located close to restaurants and ravine backing into woodland."

"Shuttle was perfect "

"The room was nice and clean. The whole hotel looked very upgraded & nice. The only concerning thing is the water in the bathroom sink was very hot like at a boiling level which was very scary & caused us to have to have to use the shower head. "

"Good, stay for the family "

"Nice room good staff"

"Very nice overall"

"Staff was helpful, even provided a list of local restaurants. Hitel was located right off the frreway, but didnt notice any noise. Breakfast had hot food options."

"Hotel Northampton is a masterclass in historic elegance, perfectly preserving its 1927 Colonial Revival charm. The staff are exceptional, acting as both gracious hosts and informative historians who provide deep insight into the property’s storied past and the local culture. Best of all, its unbeatable downtown location puts the best of Northampton’s dining, boutiques, and Smith College right at your doorstep, making it the premier choice for a character-rich stay in the Pioneer Valley."

"Staff was nice. The foid was only so so, but it is usually that way with this type of hotel "

"PARKING WAS FINE-DID NOT USE BREAKFAST"

"The parking lot/building/rooms are all run down and visibly crumbling and dirty. It was just to sleep before catching a plane so we made do. Needed extra pillows, front and said they couldn’t find any. Shuttle service next day was prompt which was great "

"Place was great for a business trip."