Please see my earlier review below - two bookings for two days gives me ability to write a second review and counter the blatant lies of the management.
1. What I booked vs what they got me into. I had booked Ortensia (Triple) and Camelia (Quadruple) and what they got our family of three into was Capri (Double). No Hydrangea involved - if the form allows images, happy to post that!
2. Capri is not Quadruple as they state below or Triple - they are contradicting what they have listed on Expedia itself :-)
3. Even worse, they change their story every time - Expedia contacted them to probe the matter and they gave them a different story than below. I have that version in email from Expedia and would be happy to post as well. @Expedia - you have the version they told you and you have what they state below in response to my feedback - please take action.
Net-net, the property (citrus farm) and views are fantastic but really wish the management stayed true to what the customer paid for. It is sad to see old businesses like theirs fall for tactical gains. It does hurt me to write this feedback as I had great experiences at similar Agriturismos across Italy and would continue to stay at such !
Sai
เข้าพัก 1 คืน, พฤษภาคม 2024
4/10 แย่
Sai
เดินทางกับครอบครัว
22 พ.ค. 2024
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: พนักงานและบริการ
Be careful of the property’s fraudulent practices.
Booked / paid for a quadruple camellia room but the staff cheated and shortchanged us to a smaller Capri room - saying that Capri was a quadruple room. Didnt have a choice but to take it as we came in after an exhausting drive.
Post taking up with Expedia, they lied to them saying that I have personally preferred the smaller Capri - something very illogical when we were a family of three.
The path to the property is very narrow and uphill - medium sized cars will have issues.
This villa is a true Agriturismo with lots of citrus trees. There are farm animals that can be heard, but not seen unless you go looking for them. It is very well kept and clean. It is at a high point of the Sorrento peninsular and has incredible views. It is outside of the city so it's very peaceful. Valentina and her family were very helpful with maps and suggestions for our stay.