Search Pet-Friendly Hotels in Mascoutah

"The staff was ok but the hotel needs to be cleaner"

"Very clean hotel with accommodating staff. They always went out of their way to make you feel at home. The breakfast was very fresh and timely replenishment. Also, they have a nightly meal which was included with the stay. This nightly meal was chicken Alfredo, hot dogs and various sides. All were very good. You can beat this deal. Kudos to Drury Inn!"

"The Health Department had a notice on the pool shutting it down due to multiple unsafe conditions. No one answered the phone as we called before our visit so there was no way to check on the pool. The elevator was suspect and the elevator safety inspection had expired 11 months ago. Poor breakfast that they just let the food run out and then people arriving later during the breakfast period are just out of luck. The eggs were cold, sausage was cold, even the hot water for the oatmeal packets was cold. The bed pillows are mini size like couch/decorative pillow size. Showers were quickly cold. The coffee in the morning had a note taped to it, "Sorry, no coffee today." Weird stay and very little attention to customer satisfaction. Thankfully the room wasn't filthy."

"Hotel is in a great location. There is a lot to do in the area (shopping, eating, etc.). The staff were pleasant and helpful. The breakfast was one of the best I've seen in travel. It was fresh, tasty, and hot. Sadly, one of the elevators was out of service and so was our ice machine. For such a large hotel, having only one elevator made for long lines. "

"Pool was closed by the health department due to cleaning agent residuals. There was dirty towels left in our room. We were only given 2 towels despite checking in 4 people and had to go to check in to request more. Very disappointed!"

"I have never stayed at a hotel that serves a complimentary breakfast and dinner. 5 stars. Everything was wonderful. "

"nothing was up to standards, everything was dirty, saying the staff was unhelpful is giving the too much credit, the breakfast was always cold and disappointing. I would not stay here again if it was the only place available my car is a better choice. "

"no the breakfast was terribly the room was nasty the staff was terrible "

"Everything was better than expected. A great stay for the price. "