Arkana Motel creates a quiet retreat in the bustling city center. Guests enjoy the garden setting and take refreshing dips in the outdoor pool. Sun loungers invite relaxation while practical amenities like laundry facilities and luggage storage make stays more convenient.
Located in Central Maryborough, a neighbourhood in Maryborough, Arkana Motel Maryborough, SureStay Collection by BW is in a rural area and on the riverwalk. The area's natural beauty can be seen at Baddow Island Conservation Park and Police Paddock Conservation Park, while Customs House Interpretive Centre and Maryborough Military & Colonial Museum are cultural highlights. Take the opportunity to explore the area for water adventures such as fishing and other activities like whale watching. Visit our Maryborough travel guide
Arkana Motel Maryborough, SureStay Collection by BW
Motel located in Central Maryborough
Arkana Motel Maryborough, SureStay Collection by BW provides amenities, such as a garden and laundry facilities.
You'll also find perks such as:
An outdoor pool, along with sunloungers
Self-parking (surcharge), express check-out and express check-in
A 24-hour front desk, a front desk safe and tour/ticket information
Barbecues, luggage storage and a reception hall
Room features
All rooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as desk chairs and air conditioning.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Stair-free path to entrance
Well-lit path to entrance
More
1 floor
3 buildings
Designated smoking areas (fines apply)
Reception hall
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer (on request)
Shower
Towels provided
Entertainment
45-inch flat-screen TV with premium digital channels
Food and drink
Free bottled water
Freezer
Microwave
More
Air conditioning
Desk
Desk chair
Heating
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
Soundproofed rooms
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 2 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access methods
Access code, staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Uncovered self-parking fee: AUD 1 per week
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 2 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have any lifts
Pool access available from 7 AM to 7:00 PM
Property is also known as
Arkana Maryborough
Arkana Motel
Arkana Motel Maryborough
Arkana Motel Motel
Arkana Motel Maryborough
Arkana Motel Motel Maryborough
Frequently asked questions
Does Arkana Motel Maryborough, SureStay Collection by BW have a pool?
Yes, this property has an outdoor pool. Pool access is from 7 AM to 7:00 PM.
How much does it cost to stay at Arkana Motel Maryborough, SureStay Collection by BW?
As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Arkana Motel Maryborough, SureStay Collection by BW on 11 Mar 2026 start from ฿3,070, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Arkana Motel Maryborough, SureStay Collection by BW pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Arkana Motel Maryborough, SureStay Collection by BW?
Self-parking is available for AUD 1 per week.
What time is check-in at Arkana Motel Maryborough, SureStay Collection by BW?
Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).
What time is check-out at Arkana Motel Maryborough, SureStay Collection by BW?
Checkout is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Arkana Motel Maryborough, SureStay Collection by BW located?
Located in Central Maryborough, this motel is within a 15-minute walk of Brennan And Geraghtys Store Museum, Station Square Shopping Centre and Portside. Queens Park and Gallipoli to Armistice Memorial are also within 1 mile (2 km). Maryborough Station is 16 minutes by foot.
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Reviews
Arkana Motel Maryborough, SureStay Collection by BW Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.2
Location
7.8
Staff & service
6.4
Property conditions & facilities
Rating 10 - Excellent. 45 out of 214 reviews
10 - Excellent
45
Rating 8 - Good. 86 out of 214 reviews
8 - Good
86
Rating 6 - Okay. 43 out of 214 reviews
6 - Okay
43
Rating 4 - Poor. 15 out of 214 reviews
4 - Poor
15
Rating 2 - Terrible. 25 out of 214 reviews
2 - Terrible
25
Reviews
6/10 Okay
B M de
28 Sep 2025
Room was clean. Towels were clean. Okay for a night
We loved Arkana. We were made to feel like one of the family and staff were super friendly and able to assist with anything. Rooms were clean and we had everything we needed. Bathrooms were freshly grouted and toilets spotless clean. For the price and proposition, I wouldnt hesitate staying again or recommending. The fact that onsite staff are always there added that extra safety and friendliness for me.
Terry
Stayed 1 night in Sep 2025
8/10 Good
Trev
16 Sep 2025
Liked: Cleanliness
Check-in was by emailed code as there was no one at reception. Having said that, the staff we met later were friendly and helpful.
It was run down and the bathroom wasn’t clean with hairs on the sink, mould on shower grouting and unclean bench in bathroom.
The bed was comfortable and clean though.
John
Stayed 1 night in Jul 2025
8/10 Good
Chrissy
17 Aug 2025
Liked: Staff & service
It was a Great Stay the Bed was really comfy Staff were very accommodating overall it was a pleasant experience .
What national park mold on curtains and in shower did not get asked if i needed anything in 3 days couldn't park outside of the room they had a room full of teenagers who completely out of control so there was no relaxing after travelling
Bed was extremely uncomfortable, bathroom had not been cleaned. Window luvers missing in the bathroom. Did not feel safe and slept with a chair pushed against the door.
The prostitute working next door to our room ..all night
Marco
Stayed 1 night in May 2025
6/10 Okay
Deb
16 Nov 2025
Disliked: Staff & service
The room was in ordinary condition. The bathroom light did not work. In the main room only 1 of the 2 lights worked, timber carpentary needed repairing and there were some renovations happening in other rooms. Staff did chec on us the first night and said they were going to fix the next day this did not happen.
It is well loved property and the staff look after it. The staff are very approachable and made the stay great. Parking and secure. Close to town. Not noisy even tho it’s just off the highway.
Lucinda
Stayed 2 nights in Jul 2023
4/10 Poor
Verified traveller
16 Jul 2025
Disliked: Cleanliness, staff & service
Missing a curtain, had to request a blanket to cover window. Kittens in the room, room smelt like cat urine. Was the last room available in town, wouldn’t stay again.
We could not stay in the property and we immediately left - it was in a disgusting state (hadn’t been cleaned properly). I have photographs if required. Noting I could not stay and had to make alternate arrangements I would appreciate consideration of a return of money. Thank you for considering.
Melinda
Stayed 1 night in Aug 2025
6/10 Okay
Sarah
5 Aug 2025
We liked the having to not see reception and have codes sent via text to enter the room etc.
The beds were comfy. Sheets could have fit the queen bed better.
There was a smell in the bathroom that was a mixture of musty and mouldy and the toilet wasn’t sealed to the floor. It was a bit rocky.
Overall good stay for a quick stay.
Staff were fantastic when I did get to speak to them. I think there may be a renovation going on