โรงแรมใกล้สวนสัตว์มาร์เวล, วินเชสเตอร์

"Great hotel. Staff were good but let down with restaurant weekend staff that could have done more. I kinda felt they didn't make an effort asking a colleague or finding out to andwer my questions instead of just saying "I don't know" Got my simple request wrong 3 times which was a shame. In the end I didn't insist anymore as I felt will just add to my stress."

"We had a wonderful 2 night stay at The Crown Inn. The location is perfect and easy to find, parking was simple in the car park opposite. We had the four poster room which was amazing. Very spacious and a massive bathroom too. Staff were all extremely friendly and helpful. We loved our stay "

"Clean room, quiet and great breakfast"

"Staff were super friendly on arrival and at breakfast. Room was comfortable with baby friendly facilities. Thank you for a pleasant stay. "

"Quirky rooms, immaculate and breakfast was second to none. Highly recommended."

"Great breakfast, very spacious rooms and lovely staff. "

"We enjoyed our stay. Everything was to our liking. There was top notch service. "

"Staff at check in were great. Car park was very full because there's a public gym at the hotel. Hotel rooms are weird - there's only a window in the bathroom. No fresh air available in the actual hotel room. Air con system is rubbish. Room was dusty throughout. Terrible night's sleep because there was a thumping noise coming from above my room - it sounded as if we were directly under the gym and there was always someone throwing weights at all hours. Not a good experience. "

"Spacious clean room, good en-suite, comfortable bed and friendly staff"

"An unfortunate experience of poor service in an otherwise pleasant, perfectly located hotel. 1. Reception do not pick up calls and it takes 4-attempts before they answer. 2.The room phone was broken. I advised Reception that I wanted to order Room service and tried calling with my mobile but no one picked up. I had to take my toddler out at 19:30 in search of supper. I specifically stayed in the hotel to have access to room service. 3. The room phone was never replaced / fixed. So check out...

"Quite pleased with service all around. I checked in early and there was a fee but not what other hotels in area are charging. No food available until 5:00pm. That’s when restaurant opens. Food choices were good for evening meals "

"Overall the property needs updating, it was very clean when you consider that it does need a lot of work doing to fetch it up to a good standard. However good value for money and comfy beds."

"Arrived late so didn’t speak to the staff much, the man on reception was nice. Rooms pretty clean (I booked 2 rooms). Could do with a bit of a refurb in areas. Didn’t have breakfast there it’s expensive. Parking is chargeable now which I was surprised about because it used to be included. "

"Nice stay, great host, breakfast excellent, parking excellent, small room but absolutely fine for what we needed. Shortish walk to town and back, bus service available but we just walked. Definitely would stay again."

"Lunch was wildly expensive but breakfast was good. It would have been helpful to know we were on the 3rd floor no elevators and tiny circular stairs. For those with some mobility challenges it’s a hike!"