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Riad La Croix Berbère Luxe

4.0 star property
Traditional Moroccan cuisine and soothing spa treatments await at this peaceful retreat in the heart of Marrakech's vibrant landscape

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Riad La Croix Berbère Luxe offers an authentic escape in Marrakech with traditional Moroccan meals and rejuvenating treatments at the hammam marocain spa. Enjoy free WiFi, dry cleaning/laundry services, and attentive staff at the 24-hour front desk.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 40.00
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 120.00
  • New Year's Eve (31 December) Gala Dinner per child: EUR 40.00 (from 7 to 12 years old)
  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (return)
  • Nearby parking fee: EUR 5 per day (984 ft away)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

This property does not have any lifts
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January
No pets and no service animals are allowed at this property
Guests under 7 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Frequently asked questions

Is Riad La Croix Berbère Luxe pet-friendly?

No, pets are not allowed at this property.

How much is parking at Riad La Croix Berbère Luxe?

This property doesn't offer parking.

What time is check-in at Riad La Croix Berbère Luxe?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Riad La Croix Berbère Luxe?

Checkout is at noon.

Does Riad La Croix Berbère Luxe provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Riad La Croix Berbère Luxe located?

Located in Medina, this spa riad is within a 5-minute walk of Dar el Bacha Palace and Jemaa el-Fnaa. Souk of the Medina and Souk El Bahja are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

8.4

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 19 reviews
Rating 8 - Good. 7 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 3 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Très proche de la medina. Petites ruelles en contact avec les habitants.
Stayed 1 night in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Absolutely not worth it

I wouldn't recommend this Riad to anybody. It's small and unattractive, the walls are thin as paper, you'll hear phones ringing from the lobby, wifi was terrible, beds were more or less uncomfortable and the room was way too small. Nothing deluxe about this place. The only good thing about it is the location.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Room comfort

Truculent accounts

The hotel is just clean enough to be acceptable, but furniture is shabby. The make truculent accounts when you check out. They charged me 4 euros per night per person even if the reservation said 3,50. Other Roads charge 2,50. They gave me very unfair currency exchange and the employee got very very angry when I made him notice that everything in the bill was incorrect.
Stayed 2 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Photo mensongère Pas du tout comme les photos Une cave l’endroit Pourris
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riad bello, caratteristico nel cuore della Medina, personale gentilissimo , molto collaborativo. Il Riad non e' confortevolissimo, almeno non ha gli standard di confort che generalmente ci si aspetta in vacanza. Le stanze sono molto piccole, alcune prive di finestra, le sale comuni sono affascinanti, rispecchiano la tipica casa del centro storico di Marrakech ma sono spesso prive di riscaldamento quindi difficili da vivere in inverno. Salva la situazione il personale veramente gentile e operoso e una terrazza dove , di giorno e con temperature accessibili, si può stare e da li' contemplare la Medina di Marrakech,. Nel complesso il giudizio e' positivo ma non bisogna ricercare il confort degli hotel dove molti sono abituati ad andare in vacanza.
Stayed 5 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Leider hat es zu diesem Riad keinen eigenen Eingangsschlüssel gegeben, so dass man darauf angewiesen war, dass jemand einem die Tür öffnet. Abends kam es leider öfter vor, dass ich vor verschlossener Tür stand und längere Zeit warten musste bis mir geöffnet wurde. Das ganze empfand ich als keinen optimalen Zustand in einer fremden Umgebung und den dunklen Gassen. Es führte auch zur Verwirrung das dass Riad noch ein zweites Gästehaus nur 10 m entfernt voneinander mit dem (fast) gleichen Namen trägt. Im grossen und ganzen hat man sich bemüht , war sehr freundlich und zuvorkommend.
Stayed 5 nights in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad gradevole

Siamo stati accolti molto gentilmente con un ottimo the. La proprietaria ci ha subito mostrato come orientarci nella Medina visto che la posizione del Riad è un po' nascosta. Molto disponibili anche quando abbiamo richiesto una colazione anticipata: ci hanno fatto trovare di tutto e di più alle 7 del mattino, molto gentili e professionali.
Stayed 1 night in Apr 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Idéal pour repos et visites

Riadlacroixberbere bien situé propre convivial calme
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr hübsches Riad in der Nähe des Djemaa El Fna

Wir konnten das Riad leider nicht finden. Schlussendlich hat uns ein Riadangestellter am Djemaa El Fna abgeholt. Wir haben uns vollkommen wohl gefühlt. Alle Mitarbeitenden waren sehr hilfsbereit und freundlich. Ich kann dieses Riad nur empfehlen!
Stayed 4 nights in Mar 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad bellissima

Riad bellissima a due passi dalla piazza principale. Stanza pulitissima, pulita quotidianamente. La colazione è servita in terrazza ed è molto abbondante. Personale molto gentile e disponibile.
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

Madelene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place, very close to the square.

Very good service, nice area and friendly staff.
Stayed 3 nights in Feb 2018
Verified

4/10 Poor

Francisca

Disliked: Staff & service, property conditions & facilities, room comfort
Ya he enviado mi opinión
Stayed 5 nights in Jan 2018
Verified

6/10 Okay

Andrés

Liked: Property conditions & facilities, room comfort

Mi estancia en un Riad

Es bonito ver una casa típica marroquí convertida en riad, lo que no es tan bonito es que no te advierten de las tasas que debes de pagar, aunque hayas pagado 6 noches de las cuales no estuvimos dos, donde se ahorraron el desayuno y la "limpieza", y también te cobren las tasa de esas noche, desayuno bueno pero nada variado, siempre lo mismo. La limpieza podría mejorar un poco, en general los empleados correctos y amables.
Stayed 6 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Riad au calme à 2 min de la place Jeema el Fna

Nous avons passé 5 jours à Marrakech et ce riad est idéalement situé dans la vieille ville. Pour y accéder, mieux vaut demander au personnel de l'hotel de venir vous récupérer sur la place car il faut passer par de petites ruelles. Le chemin n'est pas compliqué a retenir.
Stayed 4 nights in Nov 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is right in the Medina

I thoroughly enjoyed my stay here, right in the centre of everything. I found the staff extremely pleasant and proficient. It was easy to explore all of the sights on foot from here and I got incredibly lost often!
Verified

4/10 Poor

Verified traveller

I wanted an "authentic" experience.

This places looks very nice. It has some nice rooms, however I had one with a very low ceiling. The top of my armoire had (and probably still has) a thick coat of dust. The light fixture was had a few panels missing. The breakfast was underwhelming. Bread, little cup of yogurt, and coffee. Not even a choice of tea!!!! (in a country with a tea culture). The place is hard to find in the mazelike village, I literally had to pay someone to guide me there. At night, it might be safe but the dark spaces, and tunnels are a bit intimidating...not to mention confusing. Next time, I will definitely staying in a motel...or a riad closer to a main street.
Verified

8/10 Good

Roberta

Liked: Cleanliness, property conditions & facilities, room comfort

Consigliatissimo!

Abbiamo soggiornato al riad La Croix Berbere de Luxe tre notti e siamo stati benissimo. Il personale è molto gentile e disponibile (siamo arrivati alle 6 di mattina e ci hanno accolto e fatto accomodare nell'atrio nonostante non fosse nemmeno l'alba), ci hanno saputo dare anche molti consigli per visitare la città e i dintorni. Avevamo inclusa la colazione che si fa nella terrazzavo all'ultimo piano in una bellissima atmosfera con vista sui tetti di Marrakech. La camera e il bagno belli e molto ampi. Il riad è vicinissimo alla piazza principale ed alla moschea, comodissimo per raggiungere tutto a piedi.
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Falsches Hotel. Wer hats verbockt??

Ich hatte eine Bestätigung von Ihnen für das Berbere de Luxe. Wir sind aber ins normale Berbere eingecheckt worden, was schlechter war. Als ich dies bemängelte sagte man mir, ich müsste dies mit Ihnen ausmachen. Sie hätten mir das falsche Hotel zugesagt. Also wer macht jetzt was mit wem aus? Kann man sich noch auf Buchungsbestätigungen verlassen? Mit freundlichen Grüßen Evi Maier
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019