When a hotel shares your name, you have high standards. Riad Elisa surpassed mine. The welcome when I arrived was very warm - with not only tea and cookies but the woman from customer service sitting down next to me and finding out when I wanted to do in Morocco so she could present specific ideas. The room is fab mix of modern and historic with huge bathroom. I've had breakfast at five riads and hotels in Marrakech and this was definitely the best. The hammam spa downstairs is AMAZING - absolutely magical with deep blue tile and splashes of gold. I loved it!
Riad magnifique à la décoration subtile, idéalement situé dans la médina. Les suites juniors sont spacieuses et agréables, le Spa étant tout simplement splendide avec des soins au top. La restauration n'est pas en reste avec un petit déjeuner copieux et des plats délicieux. Enfin le personnel est d'une gentillesse et serviabilité parfaites. Merci pour ce magnifique séjour en famille !
Location is just perfect! The riad is stunning and the staff are totally amazing! The rooftop is a must visit as it’s beautiful.
A perfect riad and location for a Marrakesh trip
I booked this property 2 months ahead of time. The day of my arrival they cancelled on me and said they did not have room for my reservation
ผู้เข้าพักจริง
เข้าพัก 10 คืน, ธันวาคม 2019
ตรวจสอบแล้ว
4/10 แย่
Lina
31 ธ.ค. 2019
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Für diesen Preis ist dieser Riad nicht empfehlenswert. Wir hatten als erstes ein Zimmer es hat nach Kanalisation gerochen, wir konnten anschliessend das Zimmer wechseln. Zudem hatten wir 1 Tag lang kein Wasser und 2 Tage kein W-LAN. Die Austattung vom Riad sieht schön aus jedoch ist es in jedem Zimmer sehr kalt. P
Unwelcoming to guest also be careful of the staff trying to pocket your cash instead of using the credit card machine when paying for breakfast
Sketchy employees!!!!!!
Extremely limited staff available. Spa is okay but massage therapist were probably trained in the Amazon jungle I could massage myself better
Excellente disponibilité du personnel.
Je n'ai pas aimé la mauvaise communication entre le riad et expedia.
La première nuit n'était pas confirmée par le riad alors qu'elle l'était par Expedia, conclusion : pas de chambre disponible !
Riad Elisa was our favorite in Marrakech! It’s very clean and has a more modern / zen vibe and look. The rooftop terrace was beautiful for drinks at sunset. The staff were all very nice and helpful and the location was ideal. Easy to find right on the edge of the Medina and near a part of the souk that was easier to navigate. We did not do breakfast there as it was overpriced when most places include it and there airport pickup is overpriced too. But those are the only downfalls. Everything else was awesome and would definitely stay there again.