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"We did not like their attitude- I enjoy booking with Expedia for the convenience and efficiency, but seemed like booking with third party was a negative ! The hotel is on harbour- but we got the worst room - facing windows of another building. Our flight arrived early - check in is 3:00 pm - understandable that we have to wait - but absolutely no courtesy of even a few minutes earlier. We were there for one night only, getting on a cruise ship next day. Checkout was at 11:00 next morning,...

"Le personnel est fantastique Les chambres sont superbe"

"Yes the room was clean. Staff were friendly. It was perfect"

"The hotel was cozy, and very clean. The food in the bar was is good and the bar do not have all the ingredients when you ask for some cocktail at the menu, but the staff is incredible friendly ,and helpfull. If I returned to Southhampton this is my first option ☺️"

"Le déjeuner était très complet. La chambre grande et confortable. Bien situé avant ou après croisière."

"Clean and easy to fine! Near downtown"

"Although the room was good, they let us know a couple days before that tha air conditioning was not working. We had to sleep with the windows open do to the heatwave."

"Not as advertised! They advertise amenities they don’t have. They told us they would give us a refund when we opted to leave for a clean, safe hotel with the actual amenities we were looking for. 12hrs later we got a message that they were refusing the refund. Basically, they lie to sell rooms and avoid conflict. The room was incredibly hot (we booked a room with AC) and extremely dated. The beds were on an angle and extremely squeaky. The lift was horrendously terrifying but the only option...

"It was horrible never again!"

"Excellent single room with all you need for a night stay with reasonable price thanks"

"We had a great stay Staff were really helpful and friendly Some bits in the room could do with a little refresh but still clean. Would definitely recommend them."

"Lounge & restaurant were ok. Room was small & found beds to be too soft kept sliding off on one side. Room had two single beds & we had wanted a queen or king."