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"The hotel is clean and the staff are attentive. The TV’s were out and my door had an issue with the locking mechanism. When I tried to open the door it stuck. Bought it to management attention they said it would be fixed. It wasn’t. 4 days no tv in the room and at one point it took me 10 minutes to get the door open. I will NOT be staying there in the future. If an issue is bought to the attention of management twice and it’s not taken care of then, it seems to be an inconvenience for them and they not concerned about me. "

"Beautiful hotel"

"Nice room, gym was very nice, food options in the various restaurants were wonderful. The hotel was clean and the room was comfortable. Self parking was easy and convenient. We will stay there again."

"Great staff"

"The most important factor for me is a clean room. It was spotless as was the entire hotel. It was in the best location for a concert and we were even able to get a snack after the concert in the restaurant. We will be back!"

"We love the view from the hotel, and you can't have a better location. The staff is very nice and helpful. There was no restaurant but it is supposed to open in June. Some of the rooms seem to be in need of an upgrade. My mattress was lumpy and the heat/air unit was noisy."

"The staff are knowledgeable and friendly "

"So if you do this deal your definitely not staying on main property. They got different bulings to stay at. It definitely felt like segregation on what you can afford. Building 23 has thin walls you can hear every conversation upstairs and every movment of up stairs. The TV was so outdated that it was cable and only a clicker with volume and channel button. All kid shows in spanish and if it's a good show no volume to it. They had no microwave. There was a blow dryer though. They had an ice bucket in the room, definitely no ice machine but a soda machine. Make sure to definitely bring a block for your charger because they have no areas whatsoever in the hotel room for charging ports. The bunk beds were really cool but you could tell that there was no sealant over them to prevent splinters and to lessen how slick it is when getting onto the top bunk. I honestly thought it was funny that they had the bunk beds in there but they painted a backboard to the queen size bed. And be very careful because the bunk beds are not screwed into the floor or even the wall so they can be moved around.The only thing that was good was the water park. I bet staying on campus has better rooms and stuff. When I checked in it was a complete different building then the resort or the building I was staying at. When I walked in the staff was just nonchalant not talkative no energy whatsoever just was whispering themselvs. They gave us a map but not a map for main hotel to know where things are."

"Wish breakfast was included,not an add-on expence."