โรงแรมใกล้พิพิธภัณฑ์และสวนสาธารณะมาริเนอร์ส, Newport News

"Door needs repair to be more secure. Humidity in the room was really bad. Staff was exceptionally professional and nice!"

"There was nothing to like about this place. A/C was di not reach in the bedroom. Place was full of roaches. Drug addicts hanging around. Sign said no dogs but the room right below me had one barking all night. I had to depart early but no one is in the office until 10. Expedia had this place rated at 7.4. Expedia needs to do a better job vetting their listings. Price was 73 dollars a night."

"I will never come back here"

"I like how friendly the staff is honestly and how close the shops are across the street"

"I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for."

"The customer service was excellent. The individual went out of his way to get me a room on a bottom floor for a handicap person. He was incredibly helpful and very kind. The room was clean, including the hotel amenities very impressed. Thank you for the great da"

"They had smoking rooms and non-smoking rooms we went into the smoking first and it looked like they threw the box springs in mud and just put them back in the room. We went to the non-smoking room on one bed obvious dog hair all over I have pictures and the other bed had been used. If I didn't have to give any stars they would have got zero. Unless you are absolutely desperate no matter of fact sleep outside."

"The room was not cleaned, there were stains and food debris on the sheets, clear signs of bedbugs being present, all metal surfaces were rusted over, the mattresses were damp and sticky, the "staff" was a video kiosk that connected to a call center. Even after not staying in the room at all, and alerting the "staff" of all the issues and that I wanted to cancel my stay (I wasn't in the room for more than 10 minutes before deciding to leave) they refused to refund my money unless they showed me...

"No morning coffee"

"They had no blankets or sheets for the sofa bed not enough towels for everyone to bathe with I don’t recommend this place at all"

"Never again! I arrived to a trash strewn parking lot. Sitting area adjacent to filthy front door was disgusting. Dirt. Trash and cigarette butts on the ground. Worn, dirty mat at entrance. Long check-in process. Stained, dirty carpets in corridors, elevator and room. Room door propped open with heavy desk. No towels or washcloths. Interior parts of fridge displaced or missing. FILTH on surface beside fridge. Hair in fridge. No lid or plastic bag for ice bucket. Glass tray missing from...

"There was no trash can, and the room was not cleaned very well. The towels were damp, as if they had just been used, with two of the three having stains. Luckily, I brought my own towel for traveling. The building wasn't well-kept, grass/weed growing next to the wall. It felt unsafe, and some suspicious people were hanging around the entrance and the hallway."

"Everything was great. As good as one would expect from a Marriott."

"Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not...

"Ok"

"I stayed here because the reviews Expedia showed were okay (should’ve checked google). The lobby seemed fine but as soon as we walked into our building it smelled like an animal shelter. It’s obvious people had cats/dogs and did not clean up after them. The place had so many roaches alive and dead and looked like it hadn’t been cleaned in a long time. There was also burn marks on the comforter and the tv didn’t work. Our stay was only for the night so it’s fine and I didn’t fear for my safety...

"Hi, I stayed at Quality Inn Hampton, New Port- News in Room 602, from 6/25/26 to 6/27/26. The room was filthy and smelled bad. Sink was clogged, shower had no pressure and only dripped, and the iron sprayed water on my clothes. This was unacceptable. I’m requesting a full refund for my stay. Please reimburse my credit card. Thanks!"

"is for locals ! Spend the extra money! ( if you can) “clean towel” stained also had a long dark hair on it, shower curtain covered in mold. there wasn’t even a toilet paper holder. I could go on but I will not."

"Every staff member we came in contact with from the grounds keepers, to the pool attendant, front desk, and the morning restaurant staff were incredibly friendly and so helpful. The hotel was pristine and tucked away from the busy street, offering a quiet place to relax after a busy day!"