"It was horrible from the moment I arrived to check in; I felt discriminated against. They asked for my ID and credit card, but couldn't find my reservation. Finally, they gave me the keys but didn't tell me where the pools, the water park, or my room were located. We set off but couldn't find it; we asked three different employees where that room number was, and all three said they didn't know. Another guest staying there told us where it was—on the third floor. We carried all our things up the...
"It was horrible from the moment I arrived to check in; I felt discriminated against. They asked for my ID and credit card, but couldn't find my reservation. Finally, they gave me the keys but didn't tell me where the pools, the water park, or my room were located. We set off but couldn't find it; we asked three different employees where that room number was, and all three said they didn't know. Another guest staying there told us where it was—on the third floor. We carried all our things up the...
Manuel