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"The hotel is located at Gran Via avenue, and near to the cathedral, which is convenient to transportation to other tourist locations e.g. Alhambra. The hotel is new but the air condition in our room did not work. We asked the concierge to solve this problem. Initially he said that he was not in charge of this, but later he told us that we had to wait 10 min after turn on the air condition to work. However, it did not work at all. Fortunately, the climate was not hot, otherwise we could not stand...

"Lovely rooftop with a great views. Nice clean rooms. Convenient location and with helpful staff. Parking however is extremely difficult and challenging. Would not mind to pay for a valet parking. "

"Great location friendly and helpful staff "

"Good location, good staff. "

"Sehr schönes Hotel im Zentrum von Granada genau gegenüber der Kathedrale. Trotz der zentralen Lage ist das Hotel ruhig gelegen. Das gaze Hotel ist sehr stylisch und neu renoviert. Parkmöglichkeiten direkt unter dem Hotel. "

"Pure magic! We absolutely loved it! Will return "

"Friendly and helpful reception personnel at all times. "

"I strongly recommend this hotel. "

"Genial, lo hemos pasado muy bien y hemos estado muy cómodos. "

"Wonderful suite with balcony, very roomy. Front desk staff were very helpful and check in after hours was easy. "

"excellent hotel"

"The TV doesn’t have English Channel ; should include English Channel; The room should have curtain in addition to drapes, without curtain the downstairs room window cannot be opened since no privacy from the street. "

"nice staff"

"Wonder experience recommended"