"Very professional, friendly and helpful staff. The room is very clean and comfortable overall. Cool and quiet air conditioning (which I personally value the most!) shower water pressure is strong and great, supplied toiletries are very nice. wifi strength in the room is perfect. Stable speed capped at ~10MB/s which is completely fine and expected. "
"Andaz in Pattaya is very good although remote location for those who prefer to enjoy well maintained tropical garden, plenty of pools, delicious see food at restaurant with breathtaking view on the sunset in the see. Personnel is very helpful and taking care of request, I asked to get me flowers at very short notice and hotel staff helped me with this. I would highly recommend to stay in the room with private lagoon access - this was my favorite. "
"Hotel was great. Staff was wonderful. Unfortunately, there was a rug in the room that caused us to trip and nearly fall several times. The cleaning staff tried to secure it underneath the bed but it still caused problems and was slipping whenever we stepped down on it. Also, I was very disappointed that there was no balcony. Highly recommend for business travel but for leisure, I think I would choose another hotel. "
