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Reviews of Privato Makati

3.5 out of 5
Privato Makati
9745 Kamagong st. San Antonio Village, Makati

Reviews

8.4

Very good

Rating 10 - Excellent. 25 out of 47 reviews" "
Rating 8 - Good. 9 out of 47 reviews" "
Rating 6 - Okay. 9 out of 47 reviews" "
Rating 4 - Poor. 3 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krystal, oakdale

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in May 2024

10/10 Excellent

norma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Makati Vacation
It was a great experience to have a quiet and peaceful stay in this hotel. I was able to swim a couple of times and it felt great!
Stayed 2 nights in Feb 2024

10/10 Excellent

Patrick

Stayed 1 night in Jan 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this place. Close to Shopping Malls. The staffs are helpful too. The area is quiet too. I will definitely book for the future visit in Philippines.
Stayed 2 nights in Dec 2023

8/10 Good

Denis Joseph

Business traveller
Liked: Staff & service, property conditions & facilities
Friendly Staff And Clean!
Stayed 3 nights in Nov 2023

6/10 Okay

cayen

The price is good. If your on a tight budget this is it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Marie Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff 😊
Stayed 2 nights in Nov 2023

10/10 Excellent

PAULITA

Stayed 1 night in Nov 2023

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Oct 2023

10/10 Excellent

Ayvee

Stayed 1 night in Sep 2023

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Realyn

Travelled with family, Travelled with family and small children
Liked: Staff & service
The property is conveniently located few minutes away from chowking, kfc, McDonald's, 7 eleven, shopwise, and korean restaurant but be aware some shops only accept cash bases. But dont worry there's atm machine around. The hotel s ok, i like that the staffs are so friendly they always have smiles on their faces and great you downside the hotel rooms are smaller and smaller window and almost no view at all compare to their property in Quezon City, Wide window and city view and also convenient location.
Stayed 6 nights in Jun 2023

8/10 Good

Patrick

Stayed 1 night in Jul 2023

6/10 Okay

Keith

Business traveller
Good price for location
Stayed 3 nights in Mar 2023

4/10 Poor

Robert

Disliked: Cleanliness, staff & service
Jail
Security guards were demanding and unfriendly . No trash can in room , after repeated requests they provided a plastic bag . Not allowed to sit on hotel steps, gurard would l foce you to stay in lobby when waiting for a ride. smoking area on 7th floor but closes at 11pm . Any other time smoking only allowed on the curb of a very busy street. Felt more like a prison stay... Avoid this place
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Comfortable room. Decent location. Friendly staff. About a 10 minute walk to get to a convenience store and restaurants, but there are small sari-sari stores nearby
Stayed 1 night in Feb 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Bad service
I stayed there for a week just to sleep make shower and go out. One day i ask the reception to get me a grab. I been told that the hotel would charge of 35% additional fee aside for how much is the amount grab would charge me.It"s a rip off. I am very dissapointed and told the receptionist "dont worry about it". Since it was happened "i stopped giving tip for their workers that is my isual habit.Plus shower drain blockage makes flood when ever you used it. If your patient is not big dont use this hotel. All in all this hotel is what you pay is what you get..
Stayed 6 nights in Aug 2022

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My comfort place.
It was my third time staying in there. I was expecting the receptionist knew me already but no, they keep asking my records. But still I understand because I’m always wearing facemask. People there were very polite and helpful. I always enjoyed their small pool at the roof. The view and ambiance at the guest area and gym at roofdeck is very welcoming. I’ll keep coming back. I love their bed and very fluffy comforter.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed to sleep!
It was simple yet bed is cozy and comfortable compared to other hotels in Makati. The prize is cheap to have that comfortable sleep. It was my second time in here and surely will back again! Great roofdeck and pool to chill too! Haven’t tried their gym yet
Stayed 3 nights in Jul 2022

6/10 Okay

Lester Morris

Liked: Cleanliness
Ok hotel for quarantine which won’t be needed anymore. The food was a ok but a little pricy for what was provided. The Area around the hotel looks sketchy and there’s probably limited transportion but should not be an issue if you have your own service vehicle.
Stayed 5 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service ans assistance!😀😀😀😀😀😀😀🙂🙂🙂🙂🙂😊👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Stayed 7 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
They have awesome staff, very friendly and helpful.
Stayed 7 nights in Feb 2021

10/10 Excellent

Frederick Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
" Better than the Rest"
I choose a hotel that i thought would be Good for my Daughter. Service and security matters to me. After how they handled my Daughter, it may not be perfect but they are better than the rest.
Stayed 6 nights in Jan 2021

8/10 Good

Romeo

Stayed 2 nights in Dec 2020

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
A little disappointing. Why the security deposit?
A little disappointing. Room was clean, but very small. No hand towels or facial tissue in the room. No extra towels at the pool. Staff were nice, but took a long time to respond to requests. Finally, very disappointed that they required a $20 security deposit on my card. Only time a hotel booked via hotels.com has ever done this. These are little things, but important to guests.
Stayed 2 nights in Feb 2020

10/10 Excellent

Collin, USA

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It's a brand new property in a "less traveled" part of town. This is both good and bad as the area is not too busy and easy to get a ride, but also you can't walk to the major places in Makati. The property is new as stated and the rooms are simple and clean, great shower (hard to find in Philippines). I was amazed that the sink had hot water (this is also rare). The rooftop pool and restaurant are really nice additions, but the view is not as good as some other places in Makati, still it's a great unique feature. It's a nice place to stay on a bit more of a budget, especially if you want to avoid the crowded Greenbelt / Legazpi area in Mataki.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
The restaurant's staff knew nothing about service, you had to ask for anything you wanted, including salt pepper butter for toast and are food came out at different times.
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very new and is situated in a convenient location to get around. The room i had was a queen size with balcony, it was a very adequate for my comfort and needs. I was there for 9 night's and haf no problems or issue's to report. I eould not hesitate to recommend this hotel, I certainly will book again when I return this year. What people should think about is how long do you spend in the room. if the hotel is, clean, safe, well staffed and in a convenient location, with a very competitive price, then try this hotel. Stacey on the reception desk is absolutely fabulous, she recommended various things to do and see. She asked me every day that she saw me if we were happy and were we experiencing any problems to let her know. The 2 concierge guys were very very helpful at all times.
Stayed 9 nights in Jan 2020
Response from Larissa Robles on 12 Mar 2020
Dear Valued Guest, Thank you for posting your review and for your kind words about the Ladies and Gentleman of Privato Hotel. It is a pleasure to hear that you enjoyed our facilities and services we look forward to welcome you back very soon. Warm Regards, Larissa Robles Operations Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better Alternative to other Budget Hotels
If you need a quick break / staycation, Privato is a better option that Red Planet or Hop Inn.
Stayed 1 night in Dec 2019
Response from Larissa Robles on 12 Mar 2020
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and look forward to welcoming you to more staycations at Privato Makati in the near future. Warm Regards, Larissa Robles Operations Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
(+) New property, clean, friendly staff, good wifi signal (-) No exhaust fan in the bathroom
Stayed 1 night in Dec 2019

8/10 Good

melanie

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet Smell
The Toilet was emitting a strong odor.
Stayed 1 night in Nov 2019

8/10 Good

YOSHITAKA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ser vice goog
Stayed 2 nights in Apr 2024

6/10 Okay

ORTECHO DE CAJAVILCA EVELYN JANETTE

Travelled with family
Gracias
Stayed 4 nights in Mar 2024

6/10 Okay

Audrey

Travelled with group
Liked: Staff & service
屋頂有游泳池，其他都是基本配備，夠用
Stayed 3 nights in Mar 2024

10/10 Excellent

Amil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Nafise, Rotterdam

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is in een slechte wijk en is vervallen
Stayed 3 nights in Dec 2023

10/10 Excellent

KAZUTAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 1 night in Sep 2023

10/10 Excellent

kazutaka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 1 night in Sep 2023

10/10 Excellent

MASAHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4泊しました。繁華街からは少し離れていますが、フィリピンの下町の風情を残しながら、周りには地元の人しか行かない美味しいフィリピン料理のお店があり、夜でも歩けるほど治安は良いと思います。 ホテルのスタッフも最低限の仕事を確実にしていました。grabも呼びやすく便利だと思います。 コストパフォーマンスは大変良いと思います。
Stayed 4 nights in Sep 2023

10/10 Excellent

Ryosuke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

6/10 Okay

alexandre, VITRY SUR SEINE

Liked: Cleanliness
On est reveller a 2 h du matin par le chant des coq… difficile de dirmir ..
Stayed 3 nights in Oct 2022

10/10 Excellent

Philipp, General Trias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Executive Room mit Kingbett Zimmer ist geräumig genug, zustand des hotel und des Zimmer waren für mich zufriedenstellend. Kleines manko es gibt nur einen mülleimer .. der ist echt klein und steht im bad einen anderen habe ich nicht gefunden. Vielleicht noch einen passenden mülleimer unter den nachttisch stellen, das wäre gut. =) Was ich persönlich bescheiden finde, ich hatte per GrabFood, essen bestellt, in jedem anderen hotel hat mir der lieferant die bestellung aufs zimmer gebracht, im privato musste ich es in der lobby abholen. Ja ich bin faul =) Liegt aber evtl auch daran das man ohne zimmer karte den aufzug nicht bedienen kann. Gym ist vorhanden aber sehr klein, laufband, bike, kurzhanteln gymnastikbälle. Reicht fürs nötigste. Pool, hatte ich die meiste zeit für mich alleine, und bin dann 3 stunden geschwommen. Der pool ist auch nicht gerade groß wenn mehrere personen den pool nutzen ist es nur noch zum plantschen gut. Wie gesagt meiste zeit hatte ich ihn nur für mich... ein genuss. Restaurant gibt es auch, essen ist ok. Leider wie so oft manches "not avaiable" schade. Musste ich dann eben andere sachen kosten auf die ich nicht heißhunger hatte. War dennoch zufriedenstellend. Um die ecke ist ne BDO bank und ein seven eleven malls sind per GrabCar/Taxi zu erreichen. Ab und zu krähte am morgen irgndemwo ein hahn und manchmal hörte man Karaoke "gesang". Nicht wirklich störend. Preis leistung ist wirklich gut.
Stayed 2 nights in Jan 2020
Response from Larissa Robles on 12 Mar 2020
Dear Philipp, Thank you for taking the time to share your experience with us. I am very pleased to learn that you enjoyed your stay in our property, especially the pool as you had it all for yourself. As per your recommendation on the additional trash bin please know that we have taken note of it and we will provide it upon request moving forward. For the unavailability of the items on the restaurant menu, rest assured that we will address it with our Food & Beverage Concessionaire and ensure it does not re-occur. We look forward to welcoming you back to Privato Makati and remain at your disposal for anything that you may need. Warm Regards, Larissa Robles Operations Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020