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"Staff was extremely helpful and pleasant. Room was clean, and comfortable. I would recommend and stay here again."

"The staff were very friendly and helpful, the rooms were clean. The shower water was not hot is my only complaint."

"Nothing"

"Clean room and great staff. Hotel was under construction and we didn't know till it was to late that pool was closed. Huge bummer for the kids and would have affected our decision to stay there. Hotel will be great once renovations completed. Neighbors in room 304 were the worst and Ihope Karma finds them at 2am some day soon."

"King ocean front suite with balcony was amazing. Right in the middle of great restaurants and bars."

"The hotel it was amazing, however, my room did not have cold water, and the only water coming out of the shower with scalding hot, I could not take a shower"

"This place is disgusting and bathroom was full of mold in the shower area"

"Arrived with a U-Haul truck and found no on-premises parking available for this size vehicle. Parking was not pre-confirmed, but it would help to know only single vehicle spaces were available. We parked on street near hotel."

"staff was excellent it was nice to get a free upgrade!! thank you!"

"There were spider webs on the back of the TV, one of lights over the bed was broken off, the plugs by the bed didn't work, the bed linen, wash cloths and towels had stains on them and some of the lamps didn't work"

"Excellent .family friendly."

"Rooms were clean. And"

"Nice stay. Exercise area may need some attention."

"Rooms - clean! Bed, pillows heavenly; Sunny / lit, air-conditioned, black-out window shades, stocked soaps and shampoo /conditioner, safe, quiet. Staff / front desk - friendly! Breakfast - nice! Pool - nice! Gym - small but worked: treadmill, elliptical machines and weights."

"Great place to stay."

"Everything about this property was awful"

"This Hotel is new every corner. Room have everything in it. Amenities are great and always organized. Lobby and all areas are super clean."

"July 3 - 5, 2026, During my stay, the indoor pool and hot tub was not open due to maintenance. Housekeeping did not have enough clean towels, we had to wait over a hour to get them. The Hotel was clean and the staff was nice."

"Loved the location"

"This hotel was perfect for us. The rooms were immaculate and we appreciated the modern technology. I don’t know what coffee you use, but it’s delicious!! Don’t change it! I want to give a special shout out to Lindsey. She’s a gem! We flew in from Chicago for one night to attend a young boy’s funeral so our trip was not for pleasure. I had called the hotel after we landed in Jacksonville to see if we could check in early to change for the funeral and she was so nice to me. She was happy to...