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Reviews of Milton Manchester Hotel

3 out of 5
Milton Manchester Hotel
612 Albert St., Sentinel House, Manchester, England

Reviews

8.2

Very good

Rating 10 - Excellent. 355 out of 880 reviews" "
Rating 8 - Good. 340 out of 880 reviews" "
Rating 6 - Okay. 110 out of 880 reviews" "
Rating 4 - Poor. 38 out of 880 reviews" "
Rating 2 - Terrible. 37 out of 880 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Manesha

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Euan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service
From the outside, the hotel is an office block but we were really impressed with the rooms, bar and breakfast. Perfect for a night ahead of the Manchester marathon
Stayed 1 night in Apr 2024

8/10 Good

raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Was ok abit dated but overall ok
Stayed 1 night in Apr 2024

10/10 Excellent

Kesty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good and all the staff are friendly and accommodating. The hotel is accessible and everything is working fine
Stayed 2 nights in Apr 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Apr 2024

10/10 Excellent

andrew

Liked: Staff & service, property conditions & facilities
Clean rooms
Stayed 4 nights in Apr 2024

6/10 Okay

Rebecca

Disliked: Staff & service
Quite a loud hotel and a bit run down. Fine for the price
Stayed 2 nights in Apr 2024

8/10 Good

Steven

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

carl

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was clean and staff friendly
Stayed 1 night in Apr 2024

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities
Professional members of Staff, neat
Stayed 1 night in Apr 2024

6/10 Okay

Ruslan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not a bad room, but smells bad.
Stayed 1 night in Apr 2024

8/10 Good

andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff where friendly
Stayed 1 night in Apr 2024

8/10 Good

Tracey Louise

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel rooms were basic, limited furniture and storage spaces. No bottles of water and only two sachets of coffee, tea and milk. Hard bed and two flat pillows. The breakfast restaurant area was very nice and laid out nice. The breakfast was also nice and has a range of selection of fruit, yogurt and full breakfast. Don’t think I will stay again but overall it was nice
Stayed 2 nights in Apr 2024

4/10 Poor

Rebecca

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Constant banging doors, surely could easily be fixed with slow close doors?! WiFi didn’t work at all throughout the stay and with bad signal in the building this was really annoying.
Stayed 1 night in Apr 2024

2/10 Terrible

Tom

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The bed was broken which meant we had poor sleep, on top of that the fire alarm went off once on the first morning at around 8 am and 7-10 times the second morning from around 3 am keeping us up constantly not being able to get back to sleep quick enough because of the uncomfortable broken bed. some of the furniture in the room was old and tattered and disgusting and I constantly felt itchy and ended up with a few bug bites on my back from sleeping. The tv reception was awful and there are exposed pieces of metal from an old hinge right above the bed which both me and my partner have both caught our hands on I cut my hand on it. This morning when the fire alarm was repeatedly going off I went downstairs at around 5 am and the member of staff couldn’t understand me when I was requesting a refund. Severely disappointed and unhappy with my stay here and would definitely like a refund.
Stayed 2 nights in Mar 2024

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and reasonable for overnight stay
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It doesn’t look like much on the outside but inside is very clean and has everything you’d need. Staff were very friendly and helpful. I would definitely stay again.
Stayed 1 night in Mar 2024

8/10 Good

Mervyn Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy rooms
Stayed 1 night in Feb 2024

8/10 Good

Eleanor

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel for a quick stop
Stayed 1 night in Feb 2024

8/10 Good

Mustafa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All gone well and sound
Stayed 1 night in Feb 2024

8/10 Good

Mervyn Ian

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024

2/10 Terrible

Clive

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to check out after 1 night due to the condition of the hotel. The lift and stairwells are filthy with sick stains on the carpet and extremely poor level of decoration. There were signs in the lift stating - these are lifts and not bins, stop leaving your rubbish in here and find a bin - incidentally there were no bins available. When I raised my concerns with the reception they said that they could not refund our remaing days and I needed to complain to Expedia. The car park was not secure; there was a barrier to enter but there were areas where you could access the car park without using this. The building is shared by a job centre and there are signs for university lecture rooms and offices and no dedicated entrance to the hotel. My partner did not feel safe staying here due to so many safeguarding issues around and within the building. I would up load pictures but there is not a facility to do this. The Expedia description of the hotel does not state that the building is shared and not dedicated to the hotel.

8/10 Good

Mervyn Ian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very welcome and friendly and its worth what you pay for
Stayed 4 nights in Feb 2024

10/10 Excellent

Roslyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed a night the parking facilities were on point. Had a really good nights sleep. The water is very hot just how I like it and breakfast was really tasty. Had to drive back to London and the breakfast filled me up.
Stayed 1 night in Feb 2024

8/10 Good

Prince Baryeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2024

4/10 Poor

Fred

Not so good
Stayed 2 nights in Feb 2024

10/10 Excellent

vasco

Stayed 1 night in Jan 2024

10/10 Excellent

Karine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist very welcoming. Room smart and clean. Unfortunately Mattress needs replacing as could feel the springs. Good breakfast and staff all friendly and efficient on day of departure. Would book again.
Stayed 1 night in Jan 2024

4/10 Poor

Wai Chung

Disliked: Property conditions & facilities, room comfort
Water too hot for shower
The water was far too hot for shower!!
Stayed 1 night in Jan 2024

8/10 Good

Mike

Stayed 1 night in Jan 2024

6/10 Okay

Miss T

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room.
Room was dirt , Bed had hair on it Shower was too hot Not like how it use to be.
Stayed 1 night in Jan 2024

10/10 Excellent

Fahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jubera

Liked: Cleanliness
Its not the best area or locations, my door was hard to shut and lift platform stations are between floor so you have to do some steps l. But very good price is something that was postive and the car space.
Stayed 3 nights in Dec 2023

10/10 Excellent

Grace

Stayed 1 night in Dec 2023

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water too hot!
Hotel Staff was friendly. Location was convenient with a supermarket just across the road. Rooms were big and comfortable. Only sore point was that the temperature of the hot water could not be adjusted lower and the water was scalding. Funny isn't it as the usual complaint was not getting hot water instead of not getting colder water :).
Stayed 1 night in Dec 2023

6/10 Okay

Seng Kiong

Travelled with family
The breakfast for £7 was a bargain.
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

David

Stayed 1 night in Dec 2023

8/10 Good

Wing chung

Travelled with family, Business traveller
Stayed 1 night in Dec 2023

6/10 Okay

Terence

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff training
There was a very little sign to tell you where the entrance of the car park was, and at night it was very hard to see it. The room it self was good and clean. In our second night the fire alarm went off (1am). There was a lot of confusion, people were come into the passage way, not knowing weather it was a fire, as the alarm was going off then stopping, we decided to get of our room and go downstairs, as we were on floor 13 we used the lift, as my wife could not do one flight of stairs. When we go into the main entrance, some people were outside and a lot stayed inside, at this stage there were not hotel staff around, the front desk was unmanned, there was a person trying to reset the alarm, he just kept pushing the reset button, but that didn’t stop him continuing to press this button. After 10 minutes 2 members of staff arrived, there were running around like a headless chicken. In the end a person staying at the hotel told the person what the problem was, he told him to push the alarm to silence the alarm, it turned out to be a alarm button on the 5th floor had been broken. At this stage no one went to check this was the problem, no one ever spoke to us, or check to see if everyone was here, or where our meeting place was, at no time had the fire or police been called, to check that it was a false alarm. There needs to be training for these people running this hotel, it was a complete mess.
Stayed 3 nights in Dec 2023

8/10 Good

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

H

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy modern layout a lot better than most of the rooms I've stayed in. Friendly staff always willing to help.
Stayed 1 night in Dec 2023