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"Great breakfast buffet."

"Good rooms except that some of them are owner apartments and it is not stated on the booking. The owner apt I’m in is not as clean and maintained as the actual hotel room I was in."

"The air conditioner worked but didn’t get cold. There are no comforters on the bed, just a sheet. They do provide a sanitized blanket in the closet but mine looked very ratty. We had issues with the hot water but service was immediately on it. Front desk spoke English and was very helpful. "

"Yes"

"The staff were absolutely delightful—so warm and friendly. I don’t speak Portuguese, but that was never a problem. I used Google Translate with one staff member, but that was completely fine; after all, I’m the visitor who doesn’t speak the language. The rooms were spotless, spacious, and beautifully designed, with modern, updated bathrooms. There’s a huge shopping mall right next door, and getting around is incredibly easy—Uber rides are extremely inexpensive and usually arrive within three minutes because there are so many drivers. The prices were so low that I always tipped the full amount of the fare. The restaurant staff and the food were both exceptional. Overall, I had an amazing stay! While some areas of Manaus require a bit more caution, I felt completely safe at this hotel and thoroughly enjoyed my visit. Five ⭐️!"

"Friendly helpful staff"