Dear Jenny,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the hiccups in our housekeeping services. Your comfort and satisfaction are our top priorities, and we regret falling short of your expectations.Please rest assured that we take your comments seriously and will address the issues promptly to improve our services.We hope to have the opportunity to welcome you back for a better experience in the future.Kind regards,Fausta Colaizzi

Dear Birgit,Thank you for sharing your positive experience! We are happy to hear that you had a delightful stay in our centrally located hotel. Our spacious and modernly furnished superior double room, along with the tasty and varied breakfast buffet, certainly contributed to make your visit memorable. We appreciate your feedback, and look forward to welcoming you back on your next trip!Kind regards,Fausta Colaizzi

Dear Robert,We would like to thank you for letting us know that your stay with us was "great from start to finish".We will be delighted to see you again.Kind regards,Fausta Colaizzi

Dear Soulange,Thank you for rewarding us with such a great score.It means you enjoyed your stay with us. : )We look forward to welcoming you back soon.Kind regards,Fausta Colaizzi

Dear Erika,Thank you for your kind words and your excellent feedback! We are delighted that you enjoyed your stay at our centrally located hotel.The pool with a view of the cathedral is indeed am amazing feature. We look forward to welcoming you back soon.Kind regards,Fausta Colaizzi

Dear Darren,Thank you for rewarding us with such a great score.It means you enjoyed your stay with us. : )We look forward to welcoming you back soon.Kind regards,Fausta Colaizzi

Dear Neil,Thank you very much for rewarding us with the maximum score and for your kind words on the high standard of service our staff provide.We are glad to know that you enjoyed your stay!We look forward to welcoming you again.Kind regards,Fausta Colaizzi

Dear Julia,We would like to thank you for letting us know that your stay with us was fantastic.We will be delighted to see you again.Kind regards,Fausta Colaizzi

Dear Dan,Thank you very much for your positive and kind feedback.Our pools are a "plus" we are proud to offer to our guests, as well as the highest quality of service. We hope to be your first choice again in a close future!Kind regards,Fausta Colaizzi

Dear Stefanie,Thank you for your excellent feedback!We are delighted to see that we met your expectations. We will be pleased to welcome you again. Kind regards,Fausta Colaizzi

Dear Claudia,Thank you for your excellent feedback!We are delighted to see that we met your expectations. We will be pleased to welcome you again. Kind regards,Fausta Colaizzi

Apreciada Maria Rosario, Agradecemos sus amables palabras sobre nuestro personal y la ubicación del hotel. Esperamos darle la bienvenida nuevamente en el futuro.Atentamente, Juan M. Pocoví

Dear mrs. Ana, Thank you for your review of our hotel. We are delighted to hear that you enjoyed your stay overall. We apologize for any inconvenience caused by the initial issue with the AC, but we're glad that Nico was able to assist you promptly and ensure your comfort. We will be sure to pass along your kind words to Nico for his exceptional service. We look forward to welcoming you back for another fantastic stay in the future.Kind regards, Juan M. Pocovi

Dear mrs. Beate, Thank you for sharing your feedback on your recent stay. We sincerely apologize that the cleanliness of the bathroom did not meet your expectations. We will take immediate action to address these issues and ensure a more thorough cleaning in the future. We appreciate your patience and hope to have the opportunity to welcome you back again and provide a more satisfying experience.Kind regards, Juan M. Pocovi

Dear Ortwin, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our centrally located hotel in Palma. It's fantastic to know that you found our staff friendly and appreciated our great showers. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards, Juan M. Pocovi

Dear mr. Gary, Thank you! Delighted you enjoyed the pool, spa, and sauna. Our staff is always here to help.Kind regards, Juan M. Pocovi

Dear mrs. Beate, Thank you for sharing! We're delighted you enjoyed our beautiful hotel, right next to the old town – perfect location!Kind regards, Juan M. Pocovi

Dear Marius, Thank you for your kind words! We're glad you enjoyed your stay and the perfect location. We appreciate your feedback.Kind regards, Juan M. Pocovi

Dear mr. Lynne, Thank you! We're glad you enjoyed your stay.Kind regards, Juan M. Pocovi

Dear mr. Karl, Thank you for your review! We look forward to seeing you again soon.Kind regards, Juan M. Pocovi

Dear mrs. Valerie, Thank you for your kind words! We're pleased to hear you had a great experience at our hotel.Kind regards, Juan M. Pocovi

Dear Jens,Thank you for your amazing feedback.We will be delighted to have you here with us again!Best regards,Fausta Colaizzi

Dear Ian,Thank you for rating us so positively.We look forward to welcoming you again on a future occasion.Best Regards,Fausta Colaizzi

Dear Kevin,Thank you for sharing with us your poitive feedback!You are totally right in pointing out our central location.We will be delighted to have you here with us again in a close future.Kind regards,Fausta Colaizzi

Dear Alan, Thank you for your review! We look forward to seeing you again soon.Kind regards, Juan M. Pocovi

Dear Per Michael,Thank you very much for rewarding us with the maximum score. Kind regards,Fausta Colaizzi

Dear Hans,We are delighted to hear that your stay with us was an enjoable one!Thank you for recommending Hotel Saratoga so warmly!We look forward to your next visit.Kind regards,Fausta Colaizzi

Dear Pia,Thank you for your positive feedback.We will be pleased to welcome you back.Kind regards,Fausta Colaizzi

Dear Rym, Thank you for your review! We look forward to seeing you again soon.Kind regards, Juan M. Pocovi

Dear Jürgen Thomas, Thank you very much for rating us with such a high score, we really appreciate it. It will be a pleasure to welcome you once more next time you visit Palma.Best regards,

Dear Elaine,Thank you for rewarding us with the highest score.We look forward to welcoming you back soon!Best Regards,Fausta Colaizzi

Dear Lyn,Thank you for your kind words on our location and our colleague Ängel! We are pleased to hear you had a great experience at our hotel and look forward to your next stay.Kind regards,Fausta Colaizzi

Dear Rene,Thank you very much for rating us with such a high score, we really appreciate it. It will be a pleasure to welcome you once more next time you visit Palma.Best regards,

Dear Valerie, Thank you for sharing your feedback with us. We are glad to see you had a wonderful stay, your top score rating means a lot to us since your satisfaction is of utmost priority and we are glad we met your expectations. We look forward to welcoming you back in the future for another memorable stay! Best regards, Ángel Alemany

Dear Yuyang, Thank you for sharing your feedback about your recent stay. However, we are surprised to see your score given to the accommodation since we do not have any records of any issues during your stay. We would be pleased if you could give us more information about the reason for your rating so that we can improve our services.Best regards, Ángel Alemany

Dear Susanne, Thank you for sharing your experience and giving us your top-score rating! Your satisfaction is our priority and we are glad we met your expectations. Should your travels bring you back to Palma, we would be pleased to welcome you again! Best regards,

Estimada Yvonne,Agradecemos sus amables palabras y nos complace saber que disfrutaron de su estancia en nuestro hotel. Nos esforzamos por brindar experiencias memorables a nuestros huéspedes, y saber que apreciaron detalles como los productos de Rituals nos llena de satisfacción.Esperamos tener el placer de darles la bienvenida nuevamente en el futuro.Atentamente,

Dear Talha,Thank you for your kind words and for choosing Hotel Saratoga. We are delighted to hear that you enjoyed your stay and that our staff, especially Fausta and Nieves, were able to assist you during your time with us. Our team strives to provide excellent service, and it's always rewarding to receive positive feedback.We look forward to welcoming you back for another amazing experience in the future.Best regards,

Dear Jørgen,Thank you for sharing your experience with us and your top-score rating! We are glad to know you had a wonderful time at Saratoga and were able to visit all main city attractions a step from the hotel. We hope to have the opportunity to welcome you back and provide you with another memorable stay. Best regards, Ángel Alemany

Apreciado José Esteban,Le agradecemos por compartir su valoración con nosotros. Nos alegra ver que ha disfrutado de su estancia y todos nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida de nuevo pronto. Saludos cordiales, Ángel Alemany

Dear Juri, Thank you very much for sharing your feedback with us. We are thrilled to see you had a great stay and hope to welcome you back in the future. Best regards, Ángel Alemany

Dear Siw, Thank you very much for sharing your experience. We are glad to see you had a wonderful stay and rated it with a top-score! We would be pleased to welcome you back in the future and provide you with another wonderful time in Palma.Best regards, Ángel Alemany

Dear Joahn, Thank you so much for your kind review. We are glad to see you are a frequent guest and enjoyed your stay as well as the hotel facilities. We look forward to welcoming you back and provide you with another enjoyable stay. Best regards, Ángel Alemany

Dear mr. Johan, Thank you sincerely for rating your stay at Hotel Saratoga with a perfect score. We are delighted to have met your expectations and provided you with an exceptional experience. We look forward to the privilege of welcoming you again and continuing to exceed your expectations.Best regards.

Dear mr. Gary,Thank you for your wonderful review! We're delighted you enjoyed your stay at our hotel and found our staff welcoming and helpful. It's great to hear that you found the suite comfortable, although you didn't dine with us. Your recommendation means a lot to us. We hope to welcome you back to Hotel Saratoga soon!Warm regards,

Lieber Gast Herr Heinz Jürgen,Vielen Dank für Ihre großartige Bewertung! Wir freuen uns, dass Ihr Aufenthalt im Hotel Saratoga angenehm war. Wir stehen Ihnen jederzeit gerne für einen erstklassigen Service zur Verfügung.Herzliche Grüße,

Sehr geehrte herr Heinz,Wir bedauern zutiefst, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprach. Die geschlossene Rooftop-Bar und das Restaurant im obersten Stockwerk waren leider nicht verfügbar, was zu Unannehmlichkeiten führte. Wir entschuldigen uns aufrichtig für diese Enttäuschung. Ihr Feedback ist uns wichtig und wir werden daran arbeiten, unsere Gäste besser über solche Änderungen zu informieren.Wir hoffen dennoch, dass Sie uns in Zukunft eine weitere Chance geben, um Ihnen eine verbesserte Erfahrung im Hotel Saratoga zu bieten.Mit freundlichen Grüßen,

Dear mrs. Katja,Thank you for choosing our hotel for your mother-daughter trip! We're delighted to hear that you enjoyed your stay and that our staff was friendly. We're always here to ensure you have a wonderful experience at Hotel Saratoga.Warm regards,