Mall Bali Galeria

Very beautiful and well maintained

I chose this hotel for my honeymoon stay after I saw a stunning video of the location on YouTube. I walked in with very high expectations and they delivered well over and beyond. Everything - from the warmest hospitality to superb rooms, amenities and special arrangements was perfect. We had the Riverside Pool Villa and it was stunning! We tried out their Spa and felt super refreshed after. I even secretly worked with the hotel and staff to set up a candlelight dinner as a surprise for my wife and they executed it beautifully while very skillfully keeping all communication about it on a hush so my wifey wouldn't be spoiled about it before the surprise. Some special mentions of staff members who made our stay ever so special - Meisha, Mirah, Komang Ayu, and Sugik from the front desk who were always so amiable and always took care of our requests. Sang Ayu, Rahma, Martin and Dewi from the restaurant for their spectacular service as well as so beautifully setting up our candlelight dinners. And Deemus who assisted us at checkin and showed us our villa and the amenities that came with it. Thank you for your efforts. We appreciate it all. 100/10 recommend this place. I will be back here someday to relive the memories of my honeymoon experience.

The service was amazing, the villas are a little tired but the location and the staff make up for it.