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"Great service "

"Expedia sent me a message saying "Guests loved the breakfast. What about you?" -- How can Expedia make such blatant mistakes?-Urban Hotel is nice, -one of the better hotels I've stayed at here in Ukraine.-But they don't offer breakfast. You can buy a cup of coffee for 20 hyrivnias. Expedia should do a better job sending out messages to travelers on trips.-"

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"It was fine and clean. The bathroom counter was big. It did not have drinking water, air conditioning, a small convenience store or a fridge. The parking was good and easy "

"Unable to check in so sadly had to sleep in my car nearby "

"The staff could not have been more helpful. The rooms were well appointed and very comfortable. "

"the reception "

"Welcoming and helpful staff. Beautiful building and warm and cosy room whilst outside temperature was far below zero. Very comfortable pillows and a great bed. Very quiet over night so slept undisturbed. Great collection of choices for breakfast and view over the town centre from the restaurant. Plenty of parking space available. The hotel has it's own power supply and heating. There is also a shelter below the ground floor. Highly recommended hotel. Very close to the centre of the town....

"Hieno ja tasokas hotelli hyvällä paikalla, Oikea tähtiluokitus olisi varmaan lähempänä viittä tähteä kuin neljää. Hinta-laatusuhde oli loistava, kun vertaa Eu-maiden vastaaviin hotelleihin. Ilmeisesti asiakkaiden vähyyden vuoksi lähes henkilökohtaista palvelua. Voin suositella lämpimästi kaikille. Unohtumaton elämys, kun hotellivierailu alkoi opastuksella mitä tehdä ilmahälytyksen sattuessa (hotelilla on oma pommisuoja). Myös huoneesta vakiovarusteena löytyvä kaasunaamari oli aika hauska...

"A very nice hotel right next to the Market Square. Breakfast was delicious, the tea was excellent, and the service was great. There is a small beauty studio on the top floor. I had an amazing massage there. Total relaxation and the perfect way to recover after a long trip. Highly recommended."