8/10
the property still good and very well located for my trip purpose and less than 7 min to the airport, must Madrid areas are less than 30 minutes away.
Jose from the staff was so gentil but the whole staff, they were a little grumpy and i didn't feel welcome sometimes.
around the hotel a lot abandoned industrial buildings with graphics and the exterior of the Hotel needs more attention.
overall is good for me AC chain is very convenience in Europe and especially in Spain and Madrid but they are loosing the passion for serve the tourist and guest, but even to the platinum member use to make you feel special. i hope they take care of this.
kind regards
HECTOR E
เข้าพัก 10 คืน, มิถุนายน 2025