En general el hotel tiene un muy buen servicio. Desde instalaciones hasta amabilidad del personal. Se batalla un poco con el wifi y de desayuno sólo hay huevos, algo que no es muy conveniente para alguien que no come eso. Les doy un 4.8 me gustó mucho el hotel.
Nao recomendo, ao chegar nos mandaram para um quarto fora do predio principal cuja entrada nao tinha nem porta, apesar da cidade ser pequena a localização tambem não ajuda. Toalhas com cheio de mofo e lugar aparentemente sujo, televisão estava estragada e a parte do banheiro que tinha o chuveiro tinha uma cortina ridícula no lugar da porta. Preços muito altos para o que oferecem, mesmo que fossem mais baixos também nao recomendaria!
Geen Engelssprekend personeel behalve 1persoon
Geen handdoeken en geen WC papier aanwezig
Als je wat later bent voor het ontbijt dan krijg je de restjes
La chambre correcte- secteur un peu bruyant en raison de la construction juste à côté
Mais comme c est une petite ville, on est près de tout
Le personnel est très gentil
La jeune femme en charge du déjeuner est d une gentillesse - elle va au delà des attentes du client
Un gros atout pour l hôtel cette jeune femme remarquable
The staff went above and beyond to make our stay comfortable. The room was very spacious and clean. Breakfast was full service and included in room cost. Very nice facilities and excellent staff!
เข้าพัก 1 คืน, กรกฎาคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Ricardo
22 มิ.ย. 2022
ชื่นชอบ: พนักงานและบริการ
Não recomendo para mais de uma noite.
Ponto positivo banheira e cama estavam ok.
Janelas muito próximas aos vizinhos que eram uma bagunça o que não nos deixavam confortáveis no quarto. Cortinas que não cobriam toda a janela , muita entrada de luz. Café da manhã serve cedo, mas atrasou. Internet não funcionava no quarto , nem a TV.
Armários fora do quarto para deixar bagagem.
Os funcionários eram atenciosos.
The hotel front desk did not want to let me pay using a credit card and they did not want to honor the USD price I had locked in at the time of reservation. They insisted I needed to pay 1 USD to 4 Sol, despite that not being the conversion, and said their credit card device was suddenly not working.
Then in the morning when we went to check out, the door handle was off the exterior door and we could not leave the building. We had to pound on the glass door loudly to get someone's attention. Their only response was that the door handle fell off - they did not seem concerned that we were locked inside.
Overall stay was OK. We were placed in a separate building than the main hotel so our room did not have WiFi. We also had a problem during our stay where our door handle broke. It took a couple of tries for the Hotel to fix the door. And finally, staff members barely speak English. This wasn't a problem for our stay as we had Spanish speakers, but this is something to take into consideration.
Good location near the train station and plaza. The room is clean and spacious, they have hot water for baths/showers. The staff are all very nice; they took care of my requests such as extra towels. One lady even helped me contct my next hotel in Cusco to arrange a taxi pickup from Poroy.
I think wifi is poor, but i got a local sim with unlimited data so this is not a problem for me. A lot cheaper too than roaming from US.
Highly recommended!
Beautiful and quiet area the sound of the river soothed me to sleep at night and the size of the suite was almost as big as my apartment at home . Great price and the staff were very friendly. Alot of things to do and see in tbis area.
When we go in to the hotel rooms was not ready. It was not clean and the windows was broken. We was not able to close. Pillows were dirty and shower lead was broken.
El hotel esta muy bueno y bien ubicado, un desayuno excelente. Agua caliente todo el día y la temperatura de la habitación muy agradable.
Lo negativo fue que se cortó la luz del hotel casi un día completo y el hotel no cuenta con grupo electrógeno ni con un servicio de electricista que solucione el problema de forma rápida, por lo tanto no hubo agua caliente ni se pudo disfrutar de los servicios del hotel, pese a esto el hotel no reintegro los servicios cobrados que no suministro. La relación calidad- precio no es buena.
La estadía fue excelente. La habilitación familiar amplia y súper cómoda. La atención muy buena. El desayuno espectacular, jueves, frutas, cereales, yogures, jugos, palta, verduras, bastones de queso frito. Caliente de todo. Pudimos dejar las mochilas y habia duchas disponibles luego del check out. Súper recomendable.
Es un lugar perfecto para una noche, si sería recomendable que se diera indicaciones al viajero de cómo ubicarlo, ya que no queda sobre una calle principal y nos tomó tiempo encontrarlo. Por lo demás su personal fue atento, nos ayudaron con el desayuno muy temprano antes de la hora prevista.
Excelente servicio tanto en recepción como en el restaurante. Como hicimos el check in muy tarde, nos dieron nuestra bebida de cortesía al día siguiente y nos permitieron guardar el equipaje sin costo adicional. Hotel muy limpio con elevador y mirador. Wi fi excelente en todo el hotel