Search Hotels Near MacRitchie Reservoir Park, Singapore

"Foood could have been better."

"Its a budget hotel… this time i got the smallest room … maybe its expensive everywhere in singapore. But for that price and that small room… rough…"

"The venue was clean and well presented. Staff were very pleasant and helpful. Great location. Would definitely recommend."

"Staff were amazing, genuinely friendly and caring. Rooms really clean. Great room service and location of the hotel. Fabulous views and amazing club lounge. The breakfasts were really good, had a bit of everything to start your day and plenty of it. The pool was lovely."

"Location & property amazing, close too all shopping malls and good food. The staff were friendly and helpful! Room service was delicious Rooms were comfortable and clean. The shower could use a deep clean as was some mould. Overall good property. Would recommend 👌 "

"Good place for families "

"The gentleman at the church was very rude and unprofessional need proper training on customer service instead of arguing with the guest but check in was smooth"

"Brilliant hotel to relax in on our return home to Australia from USA. Great staff, super comfortable hotel. We will be back "

"This was my third stay at Novena and have had several stays at Cantonment and one at Owen House. I really like the brand and the value proposition. When I arrived the air conditioning was making a noise. I can live with a humming, but this was a squeaking. Maintenance came and said it was the motor. I spoke with reception (Azim) and he agreed to move me the next day. The situation was handled well and I was told to just leave my things and they would move everything including items in refrigerator. I will say that the last three rooms I've stayed in at Novena have had problems with the safe. A few months ago upon arriving the safe was locked and battery was dead. Maintenance replaced the battery. But it kept failing. They eventually gave me the key to use instead of a code. Then this visit, the first room (the one with the bad a/c) had a similar problem. Finally, the room I moved into for the remaider of my one month stay had a problem with the safe. Upon arrival it was closed, locked, and didn't work. Both maintenance and Jonothan couldn't open it. Jonothan provided a great work around by bringing me a second safe from reception! One annoyance is that there is only one bottle of body wash provided. So, this has to be taken continuously from sink to shower, or in my case, I just bought soap for the sink. This is quite ridiculous. Provide a small bottle for the bathroom sink - especially when sink is usualy not located in the physical bathroom, but just outside. "