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"Great place and pleasant staff. Would and will stay again."

"Perfect spot to stay as we dropped our son off at Uni. Helpful, friendly staff and clean rooms"

"The room was great but overall I loved how close to the airport this hotel is."

"Only stayed one night so didn’t spend much time in the hotel but the bed was comfortable and the staff were very friendly. I would probably advise going early for breakfast if you are having it as things become a bit limited if you go later but what was available was very nice."

"Staff were friendly and helpful. Lift was out of order for all of our stay which was not good as I have arthritis in both knees, left hip and right shoulder. There were a lot of stairs - this spoilt the holiday slightly for me"

"Modern and clean hotel"

"Run by a lovely, very helpful couple who want your stay to be as good as it can be. Provided parking, excellent breakfasts, helpful local knowledge. The room was very clean and was refreshed & restocked each day. Highly recommended."

"È stata un'esperienza meravigliosa. La struttura, accogliente e calorosa, si trova a Warkworth, paese che consiglio molto come base nel Northumberland per la sua atmosfera unica e suggestiva. La camera è moderna, ampia, dotata di un comodo letto e arredata con gusto. La pulizia quotidiana della stanza è stata compiuta in modo accurato. Menzione speciale alla colazione: buonissima! Si può scegliere un unico piatto cucinato ma vi assicuro che al Bertram's cucinano con cura. È un posto in cui...

"The hotel in general was excellent, with the large family room we had booked having 2 comfortable double beds. However, the evening food in the restaurant was not good at all, and the breakfast was mediocre at best."

"Really spacious clean room. Bathroom a bit dated and shower not very warm. Great location and parking facilities. Cracking view of the river from the room. I got an email offering a deal on breakfast. On paying at reception I was told it didn’t include VAT for the breakfast which was extra which I thought was a bit misleading. Other than that nice stay."

"Well situated to train station, Eldon Square shopping centre, Grainger Market, Bigg Market’s bars and some nice restaurants a few minutes walk away. Room was decent although paint was peeling off the bathroom wall and some mould in the shower, so definitely needs a room refresh."

"A lovely stay in Alnwick in September 2026. We had a large room with a view of the castle. Breakfast was very good as were the evening meal options. Staff were all friendly, helpful and seemed very competent."

"Room spotless if a little dated. Public areas comfortable & updated. Food pleasant surprise on quality. Bar staff friendly & helpful"

"Excellent customer services at Check in and throughout the stay. Great location, 2 minute walk from strain station. Really effective sound proofing and amazing breakfast choices, really good veg option. Would recommend."