"Hotellet ligger på en magisk plats, restaurangen levererade en underbar middag.
Frukosten höll god kvalitet.
Rummet var rent och avsvalat.
Tyvärr fick vi ingen info att fjärrkontrollen till AC fanns att hämta i receptionen så vi sov med öppet fönster och trafiken utanför var mycket högljudd och störande. Bra att veta för kommande gäster. Vi är glada att vi bokade parkeringen"
"Fantastisk service av ansatt i innsjekkingen! Hoyellet ligger nærme togstasjonen, og sentrum forøvrig. Store rom med gode puter og dyne. Minikjøleskap og safe. Rent og pent. Bra trykk i dusjen. Liten kuosk. Har frokostbuffé, vi benyttet oss ikke av den."
"Lovely decoration and atmosphere in the whole hotel. The staff is really polite, breakfast buffet has a good variety of food. The room had a balcony and everything was really clean."
"Lovely boutique hotel. Excellent breakfast and very friendly and helpful staff. Generous room and comfortable bed. Being an old building the walls between the rooms are very thin."
"Tout était parfait. La vue sur le lac était fantastique mais le reste de l’hôtel l’est tout autant. Un personnel au petit soin, des prestations haut de gamme ont fait de ce week-end un moment d’exception . "
"This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you"
"Soluzione a buon prezzo a 5 minuti a piedi da Affori centro (linea gialla). Camere efficienti ed insonorizzate. Ampia scelta a colazione per un 3 stelle."
"About 900 yards by walk to nearest metro, a bit far by walk.Takes metro, you'll reach to duomo in 10 mins. The hotel was provided many various choices for breakfast. Close to a very good Asian buffet restaurant 168."